Access to Broadband Services

Nia Griffith Excerpts

Wednesday 6th September 2023 Westminster Hall

[Dame Nia Griffith (Llanelli) (Lab)]

Broadband can no longer be regarded as a luxury and simply an add-on for those who want it. It has become an integral and essential facility for modern-day living. People are now expected to be able to join a meeting online or carry out a transaction online. Transactions with Government Departments and banks, and for paying bills or booking appointments, are increasingly easier to carry out online, but only if we have access to decent broadband.

The alternatives are becoming increasingly difficult, as anyone who has spent hours queuing on a phone call will know—a situation further compounded by the closure of face-to-face facilities in rural banks, post offices and shops, for example. There are often economic incentives for people to go online, as they will be charged less. For anyone trying to run a farm or business in a rural area, access to high-quality broadband is essential to complete all the necessary paperwork, record keeping, communication and transactions.

Broadband is an essential part of levelling up and offering people living in rural areas a broader range of opportunities, for example in education. It can be difficult for a small rural school or college to offer subjects that are less in demand, such as modern foreign languages or music. The use of online classrooms can ensure that students can access a wider range of subjects.

In the past, we might have seen people who were well established in their business or profession coming to live in or returning to rural areas, but now people can start out online, setting up a small business or working remotely. All of that can happen only if they have access to high-quality broadband. In rural areas, particularly those that are more difficult to farm, we often bemoan the outward migration of our young people and worry that no one will be left to run the farm and take care of the countryside, but the truth is that to make a reasonable living, farming families often have to diversify. Without good broadband, their options are limited. How can they run a business or advertise a tourist facility competitively without good broadband?

Broadband is clearly a responsibility for the UK Government, working with the telecommunications industry and Ofcom. It should be a top priority for the Government, because for a relatively small investment it can contribute so much to levelling up and bringing opportunities to our rural areas, where they can be so limited. It matters more to have good broadband in rural areas, as there are fewer face-to-face opportunities than in urban areas, and transport costs are very high. Yes, it does cost more when there is difficult geography and there are not the economies of scale that there are in areas where large numbers of users are concentrated in one place.

It is like the Royal Mail’s universal service delivery or the electricity supply: it should reach everyone. We should accept the principle of cross-subsidy, so that areas where it is more economic to roll out can subsidise those areas where it is more expensive. We should not say that it costs too much in rural areas so we will leave them until last or leave them out altogether. Let us make no mistake about this. I have heard providers who have received Government money to roll out broadband say that they have concentrated on the easy-to-supply areas.

Broadband is not devolved in Wales, but, seeing the desperate need for improved broadband, the Welsh Government have invested in broadband, more than doubling the availability of fast broadband across Wales through the Superfast Cymru programme and repeatedly stepping in to improve digital connectivity, using funding from the EU and other sources. The Welsh Government have, in the past, provided additional funding for the gigabit voucher scheme, but year-on-year budget cuts have meant that since March 2022 they have no longer been able to.

In August last year, the Senedd’s Climate Change, Environment and Infrastructure Committee warned that people in Wales are being left behind, with sub-par, unreliable broadband that risks excluding people from modern life, and with rural areas being particularly affected. The UK Government’s Project Gigabit is supposed to address that, but Wales’s mountainous terrain is challenging. The worry is that UK funding does not reflect the real cost of roll-out in those areas.

When Labour was in power at UK level, the Labour Government delivered infrastructure competition in first-generation broadband, but since the Conservatives came to power, broadband and 5G roll-out seem to have been woefully slow. The Government have repeatedly rolled back on their commitment to broadband roll-out. Originally, we were promised full fibre for all by 2025. That has now been downgraded to a commitment to at least 85% of UK premises having access to gigabit broadband by 2025. We can be sure that the remaining 15% will include many rural areas.

The Government are saying that it will be 2030 before there will be nationwide—that is, 99%-plus—coverage. That is another seven years. How many businesses will have gone bust and how many young people will have left rural Wales in that time? Will the Minister confirm whether the Government are on track to reach 85% of UK premises with gigabit broadband by 2025 and whether that will include 85% of residents in Wales? Rather than just saying “99% by 2030”, will the Minister be negotiating interim targets from 2025 to 2030, and will he ensure that the interim targets are fairly spread across the UK so that Wales keeps up percentage-wise with the rest? On that note, I conclude my remarks.

[Sir Christopher Chope (in the Chair)]

I call Jonathan Edwards.