Civil Service Reform

Nia Griffith Excerpts

Tuesday 19th June 2012 Commons Chamber

[Mr Maude]

That is a fundamental tenet of our system, and if there were widespread concern that that was not happening, pressure to change the system along the lines that the right hon. Member for Wentworth and Dearne (John Healey) has outlined would become hard to resist. The key point, however, is that the permanent secretary of a Department is under an obligation to provide Ministers with officials who are capable of delivering the Minister’s priorities. If that is not happening, Ministers are entitled to—and should—make quite a fuss.

[Nia Griffith (Llanelli) (Lab)]

While I fully agree that we need to deal with poor performance effectively, and I look forward to seeing the Minister’s capabilities plan, will he tell me why he has chosen to use norm-referencing at an arbitrary 10%, which is going to encourage colleagues to have a dog-eat-dog approach and to vie with each other to get out of the bottom 10%, like in some ghastly TV game show, rather than to deal with poor performance where and whenever it occurs?

[Mr Maude]

All the evidence suggests that without some, by its very nature, relatively arbitrary way of ranking performance, we will not get the focus on dealing with poor performance. I do not take a simplistic view of poor performance that suggests that anyone who is underperforming should immediately exit the civil service because the first thing that should be done is to provide proactive support and development of the individual to get them to improve. If that does not prove possible, then it is not right and it is not fair to the rest of the civil service, who work hard and are dedicated, to see the civil service’s reputation pulled down by those who are consistently underperforming.