Oral Answers to Questions

Naushabah Khan Excerpts

Tuesday 21st October 2025 Commons Chamber

[Wes Streeting]

Waiting lists are lower now than when Labour took office, and that is in stark contrast with the record of the Government in which the shadow Secretary of State served; waiting lists increased every single year they were in charge. This is the first year in 15 that waiting lists have fallen. That is the difference that a Labour Government make. We are only just getting started. As for leadership changes, we all know why they are calling the Leader of the Opposition “Kemi-Kaze”.

[Naushabah Khan (Gillingham and Rainham) (Lab)]

T4. A Channel 4 “Dispatches” documentary recently went undercover at an ambulance centre in my constituency of Gillingham and Rainham. It showed exhausted staff working under difficult circumstances—the result of years of Tory neglect and mismanagement of our NHS. Does my right hon. Friend agree that after the chaos under the last Government, this Administration will put staff and patients first? Will the relevant Minister come to my constituency to meet healthcare providers and discuss our local challenges?

[The Minister for Secondary Care (Karin Smyth)]

We know that there have been issues with the urgent emergency care response. We are absolutely committed to supporting ambulance trusts to continually improve the patient experience. The urgent emergency care plan for 2025-26 is backed by nearly £450 million of funding. I am happy to discuss that further with my hon. Friend.

Jhoots Pharmacy

Naushabah Khan Excerpts

Wednesday 15th October 2025 Commons Chamber

[Stephen Kinnock]

I pay tribute to the Boots employees in the hon. Member’s constituency where Jhoots is not providing the service that is required. We appreciate that. I can assure him that nothing is off the table. He has rightly identified the problem with the regulatory framework, which is strong on pharmacists, pharmacists’ premises and pharmacy staff, but there is something of a gap when it comes to regulating pharmacy business owners. That gap has been identified, and I have commissioned my officials to work on that at pace. I will happily keep him updated on that work.

[Naushabah Khan (Gillingham and Rainham) (Lab)]

I thank the Minister for the context and the responses he has provided so far. Jhoots in my constituency of Gillingham and Rainham has provided an incredibly poor service, not paying staff, not dispensing vital medicine and often not opening on time. However, any replacement pharmacy or provider cannot come in, because the local pharmaceutical needs assessment suggests that there is functioning provision. Will the Minister consider a review of the criteria surrounding PNAs so that they not only list those pharmacies that are available, but also look at failures, such as the ones we are seeing with Jhoots? By recognising that, other providers can take their place, if needs be.

[Stephen Kinnock]

My hon. Friend has put her finger on an issue within all this, which is that if we are looking to bring in other pharmacies to replace Jhoots or, indeed, to take over a Jhoots store, we cannot do that in the latter case until such time as there is an insolvency and that business is no longer a going concern. There is a process, set out in legislation, for opening new pharmacies. Potential new pharmacy contractors can apply to open in an area and evidence how a new pharmacy can provide benefits for patients, but it is a challenge for them to make such a case if a Jhoots pharmacy is still listed as open and providing services. It is something of a Catch-22 situation. We first have to resolve the issue with Jhoots and take the necessary action, and then we can see where we are with potential gaps in the market.

Oral Answers to Questions

Naushabah Khan Excerpts

Tuesday 17th June 2025 Commons Chamber

[Karin Smyth]

The hon. Lady has asked an important question about the pharmaceutical industry, which is key to the country’s growth mission and to supporting all our constituents and the entire country. As we know, my right hon. Friend the Prime Minister is currently attending the G7 summit. We have good relationships with America, and the Department is working closely across Government to ensure that the same stability of supply remains for our constituents.

[Naushabah Khan (Gillingham and Rainham) (Lab)]

4. Whether he has made an assessment of the potential merits of expanding the additional roles reimbursement scheme to include GPs.

[Luke Murphy (Basingstoke) (Lab)]

9. What steps he is taking to improve access to GPs.

[The Secretary of State for Health and Social Care (Wes Streeting)]

The Government inherited a ludicrous situation whereby patients could not get a GP appointment and GPs could not get a job, so one of my first acts was to cut red tape to give practices flexibility to hire GPs, along with an extra £82 million investment. Thanks to that combination of investment and reform, this Government have recruited an additional 1,700 GPs to the frontline since July, exceeding our target of 1,000. We have invested an extra £889 million in general practice this year, taking action to bring back the family doctor. We do not pretend to have solved all the problems, but change has begun and the best is still to come.

[Naushabah Khan]

I welcome the Government’s commitment to restoring the family doctor, and the recruitment of 1,700 additional GPs nationwide, but my constituency has yet to benefit from that. Concern has been expressed to me about the expansion of the additional roles reimbursement scheme to include only newly qualified GPs, which it is feared may be too restrictive. I have met local GP partners who share that concern, so will the Secretary of State meet us to discuss how the scheme can better support areas such as mine?

[Wes Streeting]

We are investing an extra £900 million in general practice, and have reformed the GP contract to help bring back the family doctor and end the 8 am scramble. That contract reform included further changes to make it easier to recruit GPs through the scheme. As my hon. Friend will see shortly when we publish the 10-year plan for health, general practice is at the heart of our proposals to build a neighbourhood health service. I am keen to work with her and with GPs to make it even easier to ensure that qualified GPs can get jobs and patients can get GP appointments, and I should be delighted to meet her.