(2 years ago)
Public Bill CommitteesThis morning we are talking about victims of domestic abuse, and we are rightly focusing a lot on women, but does the Minister also acknowledge that some victims in the domestic abuse space can be men?
Very much so. This legislation is important for anyone in a perilous situation at home. To be clear, such abuse is criminality in the home. If it took place on our neighbour’s front lawn or down the precinct, it would be criminal. Whoever is involved and however it is brought about, it is criminality. For anyone involved in domestic abuse—anyone perpetrating it, male or female, and whether on a male or a female—it is criminality, fair and square. Those people it is happening to should be empowered and supported to come forward. I thank my right hon. Friend for making that point.
Let me make some progress. I will discuss why the Bill came about, which we have touched on briefly. The CMS processes and policies are regularly reviewed and kept in line with best practice. The Department commissioned an independent review of the way in which the CMS supports survivors of domestic abuse, because we want to take practical steps to ensure that those who have suffered domestic abuse can use the CMS safely and with confidence.
We have learned lessons from customers’ experiences and acted on their feedback. We have consulted with stakeholders, some of whom we have heard about today. The Independent Case Examiner—ICE—who is the complaints arbitrator, highlighted a case where a paying parent was allowed access to direct pay, despite there being a non-molestation order in place. That is incredibly worrying. We need to make sure we have aligned our policy in accordance with the ICE view that that was inappropriate, despite the paying parent paying their maintenance in full and on time.
We are not complacent with this. The day-to-day policy sits with my noble Friend in the other place, Baroness Stedman-Scott. She is very strident that the CMS must be at its best. We must learn when things go wrong, and we must be strident in pursuit of parents doing the right thing for their children. We can all agree on that.
The collection charges are applied to all CMS collect and pay cases. The charges are 20% on top of the liability for the paying parent, and 4% of the maintenance received for the receiving parent. I appreciate and understand colleagues’ points. The charges were originally introduced to provide both parents with an incentive to collaborate. Running the collect and pay service incurs costs to the taxpayer. It is therefore reasonable for most parents to contribute towards running this service.
However, we recognise that many parents who the Bill aims to support could be among the most vulnerable groups, as my hon. Friend the Member for Hastings and Rye has said. Full consideration is being given to exempting victims of domestic abuse from collection charges, although collection charges do not form part of the primary legislation and are set out in secondary legislation. We are clear that charges on the whole are the right approach, but we are willing to consider, and are rightly considering, where exemptions may be appropriate. I hope that reassures the Committee.
The hon. Member for Birmingham, Yardley asked about domestic abuse training. We have substantially strengthened the CMS procedures and processes to support customers experiencing domestic abuse, and to help them to tell us what is going on. I hope this reassures the hon. Member: with particular input from Women’s Aid, a programme of domestic abuse training has been designed and delivered for all CMS caseworkers. [Interruption.] If the hon. Member knows different and is concerned, I am happy to hear more from her and from Women’s Aid.
Let me provide some details. The training recognises that domestic abuse can take various forms, as we heard from my hon. Friend the Member for Redditch. It can be physical, psychological, emotional and financial. The training gives appropriate signposting to domestic abuse support groups, and advice on contacting the police if necessary. If customers do not feel able to do that, they are asked whether they are content for the Child Maintenance Service to do so on their behalf. We are strident in making sure that those people engage with us and are supported.