Disabled People on Benefits: EHRC Investigation

Debate between Mims Davies and Bob Blackman

Thursday 23rd May 2024 Commons Chamber

[Mims Davies]

I am just trying to. I met a company that is working to ensure that NHS buildings are more accessible, so the DWP understands that. The hon. Lady asked whether I really believed that the UK could be the best place in which to be a disabled person, in terms of accessibility and opportunity. We are engaging and learning in the context of a changing labour market and changing needs. As for her earlier point, we in the DWP want every customer to be supported, and we are committed to providing a compassionate service for all. We take our obligations under the Equality Act 2010 extremely seriously, and that includes the public sector equality duty.

We will, of course, continue to co-operate with the commission’s investigation. I stand by my comment that we are disappointed to be in this position. We often deal with tragic and complex cases, and our sympathies are always with the families concerned. We will continue to review and learn about processes in order to understand better why the commission is taking this action.

[Bob Blackman (Harrow East) (Con)]

Navigating the benefits system is difficult enough for able-bodied people, but for those who become disabled because of illness or accidents, it becomes a virtual nightmare, just at the point when they need the system the most. Also, many employers concentrate on what people cannot do, rather than what they can do. Will my hon. Friend update the House on the work being done to ensure that people, particularly those who suffer disability owing to illness or accidents, receive the benefits that they need at their time of greatest crisis?

[Mims Davies]

We are rolling out our WorkWell service, and we have universal support as well. Fifteen integrated care systems will pilot WorkWell; the pilots will be locally designed to fit local needs, and will be linked to our existing work and health systems. Work will be done throughout London. I am not sure whether that will include my hon. Friend’s part of London; I am sure that we will be able to let him know.

As I mentioned, my dad became disabled and was not used to navigating the benefits system. That happens to many people. Many think that people are born with disablement, but it can be acquired as a result of accidents or incidents. The gov.uk website gives information about the benefits calculator and the Citizens Advice help to claim service, and encourages people to see a disability employment adviser.

My hon. Friend asked what more could be done. Notwithstanding the great support provided by programmes such as Access to Work, there is more that can be done, but that safety net is there to protect people when they are at their most vulnerable, whatever the reason.

Oral Answers to Questions

Debate between Mims Davies and Bob Blackman

Wednesday 13th December 2023 Commons Chamber

[Mims Davies]

I thank the hon. Gentleman for raising that issue. My father lived with a brain injury for over 25 years, and my annual Christmas card this year comes from Headway Sussex through its art therapy work, so I assure him that at the DWP, I think about the impacts of brain injury on a daily basis.

[Bob Blackman (Harrow East) (Con)]

4. If she will have discussions with the Secretary of State for Foreign, Commonwealth and Development Affairs on the Government’s response to reports of gender-based violence by Hamas since 7 October 2023.

Oral Answers to Questions

Debate between Mims Davies and Bob Blackman

Wednesday 12th July 2023 Commons Chamber

[Mims Davies]

I thank the hon. Lady for the work that she does for her constituents. Many MPs use the Help to Claim service or the benefits calculator to assist constituents. I think she will be keen to know that the Minister responsible for pensions, my hon. Friend the Member for Sevenoaks (Laura Trott), announced the innovative Invitation to Claim trial, which will be held in 10 local authorities across Great Britain this summer. It will involve the Department for Work and Pensions sending letters to 2,600 pensioner households identified by housing benefit data and most likely to be entitled to pension credit. That is on top of the wide-ranging communications we are already doing.

[Bob Blackman (Harrow East) (Con)]

I thank my hon. Friend for the answers she has given. Clearly, there is a reluctance among people who are entitled to this benefit to actually claim it. What action is she taking to break down that taboo, so that people who are fully entitled to this money and desperately need it actually claim it?

[Mims Davies]

I thank my hon. Friend for that point because some people do not come forward. It is in their make-up. We need to help them to be encouraged that they are absolutely entitled to the benefit. I reassure him that the DWP received around 21,000 claims in the two weeks in the run-up to 19 May, which was 171% up compared with the corresponding weeks in 2022, so the actions we are all taking are working.

Oral Answers to Questions

Debate between Mims Davies and Bob Blackman

Wednesday 7th June 2023 Commons Chamber

[Mims Davies]

Our disability employment adviser is there to understand exactly those needs and support. I point people to the benefits calculator on gov.uk, and say that there will be further cost of living payment support. The House will be keen to know that the Minister of State for Disabled People, Health and Work will be joining the conference of states parties to the convention on the rights of persons with disabilities and focusing on how we can get more people into work and progressing and thriving.

[Bob Blackman (Harrow East) (Con)]

T7. What plans does my right hon. Friend have to amend the Equality Act 2010, which would give us the opportunity to remove caste as a protected characteristic?

Child Support Collection (Domestic Abuse) Bill

Debate between Mims Davies and Bob Blackman

Friday 3rd March 2023 Commons Chamber

[Mims Davies]

My hon. Friend characteristically highlights what is at the heart of what we see in many of our constituency meetings. As the daughter of a women from Stoke-on-Trent, I absolutely agree and thank him for giving a voice to his constituents and our communities, which is incredibly important.

I reiterate that the Government take domestic abuse extremely seriously. We have acted on this issue in a way that no Government have before. The CMS is fully committed to providing the right support and ensuring that it is safe for people to use the service. It seeks to tackle any stigma of what the Child Maintenance Service is about and how it can support people. I take this opportunity to remind people that domestic abuse can take many forms. Whether it is physical, emotional or financial abuse, violent or threatening behaviour or coercive control, the CMS has the procedures in place to ensure that cases are handled appropriately, whatever the circumstances. I hope the hon. Member for Lewisham, Deptford will understand that, and I will outline how we have moved some of those processes on.

For customers using the direct pay service, the CMS can act as an intermediary to facilitate the exchange of bank details to ensure that there is no unwanted contact between parents and that no personal information is shared, which is important. CMS caseworkers also provide information on how to set up bank accounts with a centralised sort code, which reduces the risk of a parent’s location being traced. I am aware that, in complex scenarios, people will be worried about sharing information. We need them to feel safe, so that children can be supported by their parents. The application fee is waived for survivors of domestic abuse, and CMS caseworkers will signpost people where necessary to suitable domestic abuse support organisations, which we have heard about today.

As my hon. Friend the Member for Hastings and Rye said, throughout this Bill’s passage hon. Members have been keen to see the publication of the independent review of the ways in which the CMS supports victims of domestic abuse. I am pleased that it was published alongside the Government’s response and recommendations on 17 January. I was involved in those responses and the engagement with the third sector and stakeholders. Dr Samantha Callan has done a remarkably positive job in sharing the review’s recommendations as part of that publication.

As hon. Members will have seen, the independent review found that the CMS has worked hard to develop and improve its domestic abuse practices. Since that review was undertaken by Dr Callan, the CMS has implemented new domestic abuse training measures, including mandatory training for CMS staff on how to respond to domestic abuse cases, ensuring that its caseworkers are well equipped to support parents in those vulnerable situations. The training enables caseworkers to understand how domestic abuse can take various forms—physical, financial, emotional and psychological —so that the CMS can signpost customers to appropriate support such as domestic abuse advocacy groups and, if necessary, advise on contacting the police. Where parents do not feel able to do this, caseworkers will ask whether they are content for them to call the police on their behalf.

The CMS has also implemented a new call script that directly asks about abuse and signposts customers to very specific advice and, importantly, expertise. CMS caseworkers also have a complex needs toolkit, which includes clear steps to follow in order to support customers who are experiencing abuse. This toolkit is regularly reviewed and strengthened using customer insight. Again, the Minister in the other place and I are taking a clear interest in how the toolkit works.

However, as the review points out, there are further steps that the CMS can take. The Government have rightly accepted eight of the review’s 10 recommendations, and we are strongly committed to taking them forward and reviewing the training to ensure that it remains up to date and, most importantly, aligned with best practice.

I spoke earlier about the Ask for ANI pilot roll-out and extension, alongside our J9 interventions through Jobcentre Plus. I reiterate that, in the light of today’s amendments, the Department of Health in Northern Ireland has made pharmacies aware of the Ask for ANI scheme, too. Four jobs and benefits offices in the Department for Communities are also offering Ask for ANI support. Wherever people need help, there is a way for them to get support, which is important.

Dr Callan’s report also includes recommendations to enable cases to be moved to collect and pay where there is evidence of domestic abuse, which is precisely what this Bill aims to do. The Bill also amends primary legislation to allow for a parent or child in Scotland to request collect and pay on the grounds of domestic abuse where there is evidence of abuse against them or, indeed, against children in the household.

To get these proposals right, to target the right parents appropriately and to make sure we have the right evidence of domestic abuse, we will table secondary legislation.

[Bob Blackman (Harrow East) (Con)]

Like my hon. Friend the Member for the two Cities, if I might put it that way—the Member for Cities of London and Westminster (Nickie Aiken)—I was heavily involved with the Domestic Abuse Act 2021. Does the Minister think it would be a good idea for children’s social workers, in particular, to wear body cameras to record what happens when they go into a home, to spot the signs of domestic abuse, rather than relying on hearsay evidence reported to their seniors when making key decisions about what happens to the child and, indeed, the abusive parent?

[Mims Davies]

I thank my hon. Friend for his remarkably insightful idea. Children’s social work is an incredibly brave and diverse job, as we are asking people to go into homes and make judgments. Of course, the police are now wearing body cameras, and Ministers should take note of his view. It is very difficult to look at both sides of the coin, and photographic evidence could be extremely helpful. I am sure that putting it on the record has strengthened his resolve, for which I thank him.

We will engage stakeholder groups including, my hon. Friend will note, the Home Office, the Ministry of Justice and the devolved Administrations, where appropriate, on secondary legislation to ensure that parents are fully supported. The secondary legislation will follow the affirmative procedure, so hon. Members will be able to vote on the proposals. We aim to produce robust evidence requirements that are fully sensitive to the needs of domestic abuse survivors, and we will ensure that all relevant data and insights are thoroughly considered.

I will make some progress, because there are other important Bills to debate this morning. I turn to the collection charges for the use of the collect and pay service, including the 20% on top of the maintenance liability for the paying parent and the 4% of the maintenance received by the receiving parent. Some hon. Members have expressed strong views on the issue. I understand their concerns, but they should note that the charges were introduced with the 2012 child maintenance scheme, which included charging, and has led to an increase in family-based arrangements that are, on the whole, much better for children—indeed, too few people have family arrangements.

We recognise, however, that many of the parents who need the support in the Bill are some of the most vulnerable. Given the circumstances, therefore, alongside the development of secondary legislation, we will look at the charging structure for the use of the collect and pay service, and how that will interact with the proposed changes for victims of domestic abuse in such cases. The secondary legislation will be brought forward as soon as parliamentary time allows. I hope that provides some reassurance to hon. Members on both sides of the House.