Business of the House

Mike Crockart Excerpts

Thursday 19th June 2014 Commons Chamber

[Mr Lansley]

Actually, I think that I did hear an answer to the hon. Gentleman’s question. The purpose of any agency of that kind is to cover its costs. Its charges should be set, and prudential levels of surplus will enable it to cover those costs. There would be no merit in running it in any other way.

The hon. Gentleman asked whether the Passport Office was being run as a service to the public. It is, absolutely. As is clear from the answers given by my right hon. Friend the Home Secretary during yesterday’s debate, substantial steps are being taken—through the helpline, the provision of additional front-line staff, and the waiving of charges for urgent applications when people have to travel—to ensure that the service to the public is achieved as we wish it to be.

[Mike Crockart (Edinburgh West) (LD)]

Last week a tribunal judge gave the nuisance call industry the green light to cause misery to millions by deciding that the sending of illegal and unsolicited texts on an industrial scale failed to cause

“serious harm or serious distress”.

On 30 March, the Government published an action plan that included measures to deal with the problem. May we have a statement from a Minister in the Department for Culture, Media and Sport outlining what progress has been made, and when we can expect less planning and more action?

[Mr Lansley]

I am grateful to my hon. Friend for that question, because we have discussed this issue on a number of occasions and it is of importance to Members and their constituents. As he rightly says, the Government brought forward the action plan on 30 March. We are continuing to look, together with the regulators, at how the system of penalties for those breaking the code can act as the necessary disincentive to this kind of behaviour. I will ask my hon. Friends at the Department for Culture, Media and Sport when they think it might be appropriate to update the House and how we might do so.