Children’s Social Media Accounts

Max Wilkinson Excerpts

Monday 13th January 2025 Westminster Hall

[Max Wilkinson (Cheltenham) (LD)]

It is a pleasure to serve under your chairship, Mr Twigg. I thank the Petitions Committee for enabling this debate and the hon. Member for Sunderland Central (Lewis Atkinson) for opening it.

There is nothing any parent fears more than the loss of a child. Tragically, in 2022, Ellen Roome suffered this loss. Her world was shattered when she came home to find her son Jools not breathing. He had taken his own life aged just 14. While Ellen was dealing with the enormous pain of her loss, she also had questions about what had happened in the days, weeks and months leading up to Jools’ death. Jools was a happy boy. A video filmed just before his death shows him playing happily with friends. The absence of any hints that he might have been inclined to harm himself led Ellen’s search to his social media accounts.

In her search for answers, Ellen found herself blocked by a legal system unable to tackle the complexities of social media and obstructive social media giants that placed process ahead of compassion. The police had no reason to suspect a crime, so did not see a reason to undertake a full investigation into Jools’ social media. The inquest did not require a thorough analysis of Jools’ online accounts. None of the social media companies would grant Ellen access to Jools’ browsing data, citing regulations. A court order was needed to access his digital data, which required eye-watering legal fees.

Ellen sought nothing more than what amounts to access to her deceased child’s personal effects. In years gone by, that would have required searching through a child’s bedroom, perhaps looking at diaries, notes, letters, toy boxes, stickers or any other clues. The modern-day equivalent of such a search necessitates access to social media accounts, but because the law has not kept pace with the realities of modern life, that search has not been and cannot be completed. This is a cruel and inhumane process to impose on a grieving parent seeking nothing more than answers about what happened before their child took their own life. That is all Ellen wanted.

I ask all of us present, and anyone watching at home, to consider what we would want to happen if we found ourselves in Ellen’s shoes, and go further to think what rights a parent would assume in those circumstances, as a matter of natural justice. There is, of course, a much wider debate about online harms, but Ellen is using her experiences and her campaign to bring about positive change in this debate. She is seeking answers in order that others do not have to in future.

The case of Jools and Ellen is not the first time that social media companies have come up short. The dynamic and fast-moving nature of the internet means that social media companies are able to act before legislators have a chance to catch up. This is a problem that has persisted for many years, but it is notable that they act only when pushed by brave campaigners like Ellen shining a light on what is happening.

As we have heard, the Online Safety Act takes us a step forward, and it does improve rights of access. The current legislation, however, means that bereaved parents like Ellen are still left to fight bureaucracy. In Ellen’s case, she is seeking retrospective action too. The Government should look at how exactly they can rectify that urgently and in retrospective cases.

There is now an acknowledgment that giving parents the right to automatic access to living children’s social media accounts may have unintended and undesirable consequences relating to child protection, but if the law and parents are to acknowledge that balance, social media companies must do their bit to keep children safe online from predators, inappropriate content and content that may cause children to harm themselves.

Sadly, in recent weeks and months we have seen social media companies make increasingly vociferous claims that the protection of free speech and freedom of expression online must come above all else. The examples of Elon Musk’s bizarre approach to X and Meta’s decision to ditch moderation in favour of community notes are instructive of what is happening and what could happen next, and there has also been much discussion of the impact of the TikTok algorithm on children’s mental health. Other platforms and examples will come up in the future. We have also seen democracies start to act to curtail the power of social media companies—the example of the Australian Government’s approach is instructive, whether or not Members of this House agree with the detail.

I thank the hon. Member for Darlington (Lola McEvoy) for her support for my constituent Ellen; I know it has been valuable to her over the past few weeks and months. I thank Ellen herself and pay tribute to her: she is the person whose petition brings us here today. The heartache and devastation she has endured is unimaginable for the rest of us, but Ellen has turned her grief into something that is positive and could be even more positive for this country and other parents. Having watched her campaign so tirelessly, and provided support where I could for the past few months, I am immensely proud of what she has achieved. We should all be thankful for what Ellen and other members of Bereaved Families for Online Safety are doing. They know what we in this Chamber, the Government, the legal system, police forces and social media companies know: the system is badly failing children and families.

Social media companies must now be placed on notice. They must protect children and respect families or face the consequences. They must protect children so that the Joolses of the present and the future do not meet a tragic and early end. They must respect the Ellens of the past, present and future so they can be confident that their children can be safe too.