Land Registry

Debate between Matthew Offord and John Stevenson

Thursday 30th June 2016 Commons Chamber

[John Stevenson (Carlisle) (Con)]

I am pleased to make a contribution to this very important debate about a significant national organisation. Of course I am aware that the consultation has concluded and acknowledge that the Government have not yet come forward with any proposals for the actual privatisation of the Land Registry. I also bring to the House’s attention my entry in the Register of Members’ Financial Interests: I am a practising solicitor.

There are plenty of arguments for retaining the Land Registry in state hands, and we have already heard a number of them. Some of those arguments may be valid and some undoubtedly have merit, but quite a few are, to be honest, bordering on irrelevant. Similarly, there are very sound arguments to suggest it would be far more beneficial for the Land Registry to move out of state ownership into more commercially minded ownership.

[Dr Offord]

I wanted to say this to the right hon. Member for Tottenham (Mr Lammy) as well: while I certainly am a privatisation believer, I do not understand why the Government are seeking to take a public monopoly and make it a private monopoly. I cannot see the benefit that the market will be able to bring to that.

[John Stevenson]

My hon. Friend makes an interesting point, and unsurprisingly I could support many of the arguments for privatisation, but I will come to that in due course.

I want to make two specific contributions to this debate. First, I shall comment as a practitioner—as someone who actually uses the services of the Land Registry and whose firm works with the Land Registry on a daily basis. Secondly, I shall comment as a Conservative politician.

Speaking as a practitioner, the Land Registry is an extremely important aspect of the conveyancing and land ownership process. Indeed, it is central to the whole system as over 75% of land is already registered and ultimately all land will be registered, at which point no physical deeds will be required. Therefore, the accuracy and integrity of the register is absolutely vital. Each day thousands of transactions are logged through the Land Registry portal, queries are raised, and in some cases disputes are resolved. It is part of the everyday work of the conveyancer.

However, we have to accept that the Land Registry is not in any way perfect. Most practitioners would confirm this and I suspect the Land Registry itself would also acknowledge it. The Land Registry does make mistakes, it has backlogs, it needs investment, and it needs to modernise—it is in many respects just like many other organisations that have similar issues.

Operational Productivity in NHS Providers

Debate between Matthew Offord and John Stevenson

Wednesday 1st July 2015 Westminster Hall

[Dr Offord]

We are talking about all the different staff. There are 300 different employment roles in the NHS, so we are talking about everyone across the NHS, but I hope later in my speech to come to the specifics of clinicians and the use of agency staff for that sort of role.

[John Stevenson (Carlisle) (Con)]

I congratulate my hon. Friend on securing this important debate. In my constituency in north Cumbria there is a hospital with a large number of agency staff, which has been a problem for some considerable time. I understand the need to employ agency staff, but does he agree that it would be far better to have staff employed directly by the hospital, as that would improve patient care and staff morale and also—to echo his point—improve the costs and productivity of that hospital?

[Dr Offord]

I certainly do agree with that point, and I hope to elaborate further on that. I also wish to touch on the use of bank nurses, or bank employees, who periodically work for parts of the NHS. I agree that for patient care it would be best to have full-time permanent staff who not only know the patients and the hospitals, but know the other employees they work with on a day-to-day basis.

Most worryingly, Lord Carter identified the fact that, in some of the 22 hospitals he surveyed, bank nurses are remunerated at a level that does not discourage them from remaining with, or moving to, agencies. I looked at the website of one of the trusts that took part in the review by Lord Carter and was surprised to see the range and number of bank employees—including, ironically, the position of the e-roster co-ordinator. I will not name that particular trust, as this debate is not a “name and shame” exercise, but I raise it to illustrate the point, because if such a role is vacant, what hope can there be to ensure that other clinical positions are staffed suitably?

The e-roster co-ordinator is in the best position to monitor employment and identify irregularities in work patterns to prevent fraudulent practices. The majority of people who work for the NHS are honest, but there are a minority who seek to defraud its resources. I want to highlight the types of fraud that occur. Such fraud involves staff and professionals who claim money for services not provided or more money than they are entitled to, or who divert funds to themselves. It can also involve external organisations that provide false or misleading information, including invoices, to claim money they are not entitled to. Some of these frauds can be fairly low value, but they can often cost the NHS hundreds of thousands of pounds.

One example is Michael Botham, a hospital worker in Stoke-on-Trent who claimed nearly £20,000 for shifts he did not work. He applied for work via a recruitment agency, AMG Nursing and Care Services, in October 2007. He was then assigned as an unqualified healthcare worker to Bucknall hospital in Stoke-on-Trent, where he worked in the complex needs ward. Most worryingly, it took a ward manager to identify an overspend and to report their suspicions about Botham to the trust’s local counter-fraud specialist team. When the team analysed his timesheets, they revealed that he had submitted false claims for work from 1 January to 26 July 2009, complete with forged authorisation. In fact, he had worked only one shift during that period.

Botham also claimed payment for four shifts at Bradwell hospital, part of the same trust, in January 2009. Again, he had not worked those shifts and the authorising signatures were also false. In total, the trust overpaid £19,362 as a result of his false claims to the agency, which invoiced the trust in good faith on a weekly basis, but subsequently, to its credit, offered to pay back its fees of £3,956.50. This is a clear case of an individual deciding to defraud the NHS, but what is concerning is that the problem emerged only as a result of the scrutiny of another member of staff whose role was not to look for fraud.

Hadrian’s Wall

Debate between Matthew Offord and John Stevenson

Wednesday 22nd June 2011 Westminster Hall

[John Stevenson (Carlisle) (Con)]

I am grateful for the opportunity to hold this important debate under your chairmanship, Mr Hollobone. I want to talk about Hadrian’s Wall, its ownership and the future management and marketing of it.

Hadrian’s Wall is of great importance to the economy not just of my constituency of Carlisle but of the north of England from Wallsend to the Solway. The future arrangements for this world heritage tourist attraction could have significant implications for the area. The beauty of Hadrian’s Wall is that it combines educational and economic benefits into one attraction.

Let me focus first on the educational benefits. Our country has an important link with Roman history. The Roman occupation of Britain is very much part of our heritage. Hadrian’s Wall gives schools and colleges the opportunity to educate their students in a very real way. Instead of using just textbooks to study the period, students can see the physical evidence of the Roman occupation. In addition, people visiting the area can also benefit from the various educational and visitor centres along the wall, giving them a much better insight into Roman history and culture.

We often talk about the impact that the Roman empire had on world history, but it also had an impact on the social and economic life of small communities in the north of England. The physical presence of some of our Roman heritage truly helps to bring this history to life. Many people have had the opportunity to visit Hadrian’s Wall and learn about the way in which the Romans lived nearly 2,000 years ago. The best demonstration of that are the educational facilities along the wall, which will be hugely enhanced by the opening on Friday this week of the Roman Frontier Gallery at Tullie House museum and art gallery in Carlisle. This gallery will enable schools, colleges and the general public to discover more about our Roman ancestors.

There are also vital economic benefits. In the past, following the demise of the Roman empire, the physical structure of the wall provided building materials for locals to construct houses, steadings and much else. In modern times, Hadrian’s Wall has become a significant tourist attraction, bringing thousands of people to the area. Those tourists may come to view the wall and its remains or to visit the different forts and steadings. Alternatively, others have come to walk or cycle the length of the wall. Indeed, my colleagues and I are hoping to walk across the wall this summer to see what it has to offer. All such visits bring much-needed investment to the area, which helps to support existing businesses as well as creating new ones. On my own trip this summer, there will be six of us who will need accommodation, food and transport, all of which adds to the economy of the area. It may be a small contribution, but if we multiply it by the many tourists who visit the area over the summer, it is a substantial boost to the local economy. I want to concentrate on how we maintain and develop the two benefits of education and economics. Before I do, let me give a bit of background on Hadrian’s Wall so that we get some idea of its worth and potential.

Work on Hadrian’s Wall began in 122 AD during the reign of Emperor Hadrian. At the time, it was one of the most fortified borders in Europe, taking around 16 years to complete. The wall is more than 75 miles long from east to west and a further 75 miles down the west coast. The first 45 miles of the wall, from Newcastle to the River Irthing, was constructed of stone, and the 31 miles from the Irthing to the Solway coast was initially of turf. Along the wall, there were 16 forts. Castles were built at intervals of 1 mile with two watchtower turrets between each one. The precise reason for building the wall is not known, although it is reasonable to assume that it was to secure the northern frontier of the Roman empire. Undoubtedly, it was a major undertaking at the time. The numbers who garrisoned the wall fluctuated throughout the life of the Roman occupation but it was usually around 9,000. The impact of the wall on the local population would have been considerable. Fortunately, there are remains from the original wall, forts and steadings that have allowed academics and archaeologists to study the wall, the Roman way of life and the effect it had on the local community.

With the decline of the Roman empire, the wall was abandoned as a military outpost for the Roman army, though it is believed that the local population continued to live and farm around the wall until the 8th century after which the wall was effectively abandoned and allowed to fall into ruin. Much of the wall has disappeared, but in the 19th century, John Clayton, the town clerk of Newcastle upon Tyne, began taking an interest in preserving as much of it as possible. Indeed, he acquired some sections of the wall in an effort to stop farmers using the stones. Anyone who visits the place will find a number of steadings and houses that were clearly built from the remains of the Roman wall.

It is hard to believe that it was not until the later part of the 20th century that a real interest in Hadrian’s Wall started to take hold. It hit real prominence when it was declared a world heritage site in 1987. It achieved that status because of its uniqueness as the most complex and best preserved frontier of the Roman empire. However, even then the full potential of the wall was not realised, not just as a source of education but as a major tourist attraction with the potential to give a significant boost to the local economies along the wall.

Although Hadrian’s Wall was now recognised as a site of international importance, it was not managed in any meaningful way. It took until the early part of this century before an attempt to co-ordinate the management of the wall was made. That came in the form of Hadrian’s Wall Heritage Ltd, which was set up in 2006 as a company limited by guarantee. It was set up following a study in 2004 that identified the fact that the heritage site was failing to achieve its potential.

This organisation has been extremely successful in turning the site around and helping to raise the profile of Hadrian’s Wall and developing it as a tourist attraction. I would like publicly to acknowledge the hard work of the board, staff and volunteers who have done a terrific job, and continue to do so, in promoting Hadrian’s Wall through the Hadrian’s Wall company and the many other organisations which have an interest along the wall.

Why are we having this debate today? In one sense it has been an opportunity for me to bring to the attention of the House and the Minister the importance of Hadrian’s Wall and its relevance to us today. Hadrian’s Wall is a major tourist attraction of significant historic and economic importance. It is also a resource for the local communities along the wall, which should be exploited in a responsible way by the Hadrian’s Wall Heritage company. What, therefore, are the problems? It is hard to believe that the wall and land that adjoins it have more than 125 different legal land owners. Some of those owners are private land owners, but many are public and they include councils, the National Trust, English Heritage and the Hadrian’s Wall Heritage company itself. Unfortunately, the company is a very small landowner, yet it is charged with promoting and caring for the wall almost in its entirety. Would it not therefore make sense for much if not all of the ownership of the wall and relevant surrounding land to be transferred into the company’s ownership? I fully accept that that cannot happen overnight, but it would appear to be sensible in the long term. It would allow the company to manage, maintain and promote the wall in a far more efficient and systematic way.

I accept that these are financially difficult times, with little public money available to help boost projects such as this one. However, notwithstanding that reality, why should the various councils or public bodies, such as the National Trust or English Heritage, that own part of the wall not act—by way of setting an example and in the interests of preserving and promoting the wall for environmental as well as economic reasons—and transfer their ownership of parts of the wall into the ownership of the Hadrian’s Wall company? If they think that that is a step too far, there might be the opportunity for them to lease their interests to the company or to pass the direct management responsibility for their section of the wall to the company. Clearly, the company would have to accept the responsibilities that go with ownership or control, but it would be fairer for it to have the responsibility for preserving the wall and at the same time it would have the opportunity to generate some kind of income stream, which could then be reinvested in the preservation and promotion of the wall.

A lot of the wall is not actually in public ownership but in private ownership. Quite simply, I say to those private owners of parts of the wall that those who want to could voluntarily transfer their ownership to the company—hopefully at little cost—and those who do not want to do so could just continue with the present arrangements and retain their ownership.

What, therefore, is the purpose of this debate? First, I want to raise the Minister’s awareness of the international, national and local importance of Hadrian’s Wall. I also want to encourage him to visit the area. I understand that he may well be going to the north-east and may visit part of the wall, but I encourage him to visit the western end of the wall at some point in the future, in particular the new gallery at Tullie House. As I mentioned earlier, that gallery opens on Friday.

Secondly, I want to highlight the various ownership issues to the Minister. Thirdly, I ask him to support the idea of unifying the ownership of as much of the wall as possible, and to help to facilitate the Hadrian’s Wall company in doing so. Having said that, I fully acknowledge and accept that that would be a long-term project.

Fourthly, I ask the Minister to recognise the importance of Hadrian’s Wall within the national tourism strategy. Will he say what the Government can do to achieve that goal, which would ensure the success of the wall for the country as well as for the region?

Fifthly, I ask the Minister to help to identify sources of funding for the company. That could be funding to invest in the physical aspects of the wall, in its preservation or in the promotion of the wall as a tourist attraction, which would link in with the Government’s growth and tourism strategies.

The Minister will be very aware of the huge economic benefits that flow from tourism. However, there is always a great difficulty in how we finance and market tourism as it involves trying to calculate the benefits of tourism, including how it creates jobs, economic growth and so on. I accept that that is difficult, but I genuinely believe that Hadrian’s Wall is a major tourist attraction and that it has the potential to create huge economic benefits for my region.

We are starting to see a great deal of improvement, in that there are more and more visitors to the wall every year and new businesses are opening up along the wall, such as bed and breakfasts, restaurants and coffee shops. That trend is to be encouraged. However, I fear that, given the economic difficulties that we are in, funding for the marketing of the wall will be reduced and that could have a knock-on effect on the economy of the local area. If we do not promote the wall sufficiently, that will result in a decline in the area’s economic activity.

[Mr Matthew Offord (Hendon) (Con)]

My hon. Friend is making a fantastic speech. When I saw that he had secured this debate today, I wanted to come along to Westminster Hall and support him. He said that Hadrian’s Wall is a UNESCO world heritage site. When I think of other world heritage sites—other fantastic places such as Petra, the pyramids at Giza, Angkor Wat and Machu Picchu—I feel that we should certainly encourage people in this country to go along and see Hadrian’s Wall.

However, will my hon. Friend say a little more about the number of people who visit the Lake district, for example, and perhaps suggest how we can encourage people not only to visit the Lake district but to go a bit further north, to spread the money that they spend across the whole of the county instead of just in the southern and western parts?

[John Stevenson]

I am grateful to my hon. Friend for his intervention and he raises a very important point. In my part of the country, the Lake district is clearly dominant as a tourist attraction. I think that it is the second most popular tourist attraction in this country, after London, with about 16 million visitors annually. However, because of the dominance of the Lake district locally, Hadrian’s Wall sometimes loses out on visitors and indeed my own constituency, the city of Carlisle, sometimes fails to receive as many visitors as it might.

This debate has raised considerable interest in my local community. That is a good sign, because it means that people in my patch are interested in promoting Hadrian’s Wall. I look to the Minister today, to see how we can build on that to ensure that the wall has a very prosperous and successful future.