(2 years, 7 months ago)
Commons ChamberI will come on to some of those issues. My hon. Friend makes a valid point.
I fear the Government’s current solution to the balance between free speech and regulation will please no one and takes us down an unhelpful rabbit hole. Some believe the Bill will stifle free speech, with platforms over-zealously taking down legitimate political and other views. In response, the Government have put in what they consider to be protections for freedom of speech and have committed to setting out an exhaustive list of “legal but harmful” content, thus relying almost entirely on a “take down content” approach, which many will still see as Government overreach.
On the other hand, those who want harmful outcomes addressed through stronger regulation are left arguing over a yet-to-be-published list of Government-determined harmful content. This content-driven approach moves us in the wrong direction away from the “duty of care” principles the Bill is supposed to enshrine. The real solution is a systems approach based on outcomes, which would not only solve the free speech question, but make the Bill overall much stronger.
What does that mean in practice? Essentially, rather than going after individual content, go after the business models, systems and policies that drive the impact of such harms—[Interruption.] The Minister for Security and Borders, the right hon. Member for East Hampshire (Damian Hinds), says from a sedentary position that that is what the Bill does, but none of the leading experts in the field think the same. He should talk to some of them before shouting at me.
The business models of most social media companies are currently based on engagement, as my hon. Friend the Member for Liverpool, Walton (Dan Carden) outlined. The more engagement, the more money they make, which rewards controversy, sensationalism and fake news. A post containing a racist slur or anti-vax comment that nobody notices, shares or reads is significantly less harmful than a post that is quickly able to go viral. A collective pile-on can have a profoundly harmful effect on the young person on the receiving end, even though most of the individual posts would not meet the threshold of harmful.
I will not, sorry. Facebook whistleblower Frances Haugen, who I had the privilege of meeting, cited many examples to the Joint Committee on the draft Online Safety Bill of Facebook’s models and algorithms making things much worse. Had the Government chosen to follow the Joint Committee recommendations for a systems-based approach rather than a content-driven one, the Bill would be stronger and concerns about free speech would be reduced.