Post Office Services: Edinburgh West

Debate between Matt Rodda and Christine Jardine

Monday 27th November 2023 Commons Chamber

[Christine Jardine]

The hon. Member makes a very good point. These were all vital services. Not so very long ago, post offices were central to communities up and down the country. They also provided some of the most spectacular examples of architecture, and they dominated our town centres. The local post office was where I applied for my first driving licence. I opened my first savings account there and queued for what seemed like hours every Christmas to make sure that the family’s cards and presents went off safely to various parts of Australia and Canada—but not any more. The Post Office I grew up with in the 1960s had 25,000 branches. In 2021, that figure had more than halved to 11,415, with more than half of those listed as vulnerable. The organisation itself lost £597 million in the same year.

In Scotland we have the biggest problem in the UK, having lost more than 6% of our post offices in the past two years alone. In Edinburgh West, two have closed and one has been relocated to a different area in the past year. As I said earlier, this problem is not isolated to Scotland or to Edinburgh West. One third of rural post offices are now offered as part-time outreach services.

[Matt Rodda (Reading East) (Lab)]

The hon. Lady makes an excellent point. This is a truly national problem, which unfortunately affects the whole of the UK. Indeed, there is also a related problem of postal deliveries not appearing on time, which is having a huge effect on many residents. I have had closures of post offices in my constituency in Reading and Woodley, and also severe problems with residents not getting post on time, leading to people missing out on paying their bills and many other things.

[Christine Jardine]

That is a good point. The national service is being undermined. As the hon. Member mentioned, deliveries are not being made. Moreover, one third of rural post offices are now only part-time outreach services, open for an average of five and a half hours. It is not the service that we knew for many years and that communities are entitled to expect.

The irony of all this is that the Post Office still generates around £5 billion for the economy every year. In constituencies such as mine, which has lost 70% of its bank branches since 2015, we increasingly rely on the post office for banking services and so much more.