GWR and Network Performance

Matt Rodda Excerpts

Tuesday 5th February 2019 Westminster Hall

[Alex Chalk (Cheltenham) (Con)]

The train line between Cheltenham and London is critical—I have likened it in the past to an artery, because it is responsible for nourishing so much of Cheltenham’s prosperity. That has never been truer than it is today, because Cheltenham has exciting prospects with things such as the cyber-park, which will allow start-up businesses in that crucial sector to grow and develop, and will bring prosperity and opportunity to people from all walks of life. However, there is no doubt that the service provided by Great Western Railway is not at the level we need it to be.

Last summer we had a really concerning situation because, as I said to the hon. Member for Cardiff South and Penarth (Stephen Doughty), there were insufficient train crews. When I raised the issue with GWR, it said, “Well, some people are training and so on”, and although that was terribly interesting, it was not a satisfactory explanation. To be fair, GWR recognises that it needs to improve, but even if it does I have a lingering concern about one crucial factor: the cost. Even for somewhere such as Cheltenham, which has a higher per capita income than the national average, the cost of a walk-up ticket is completely prohibitive. Again, it is not a complete answer to say that people must book in advance. If we want an agile economy in which people need to get on a train and go to London, it is not appropriate to say simply that that option is effectively not available to people because of the cost.

What is so invidious is that the cost per mile from Cheltenham to London is so much higher than in other parts of the country. The reasons for that seem opaque and are lost in the mists of time; they are linked to the structure that prevailed at the time of British Rail. That has got to change, particularly because although the cost per mile from Cheltenham is so much higher than it is elsewhere, the speed is slower. For example, a train journey from Exeter to London—200 miles—is quicker than one from Cheltenham to London, which is less than half the distance.

It is important to place this issue in a wider context, because it has not been all bad. GWR has been responsible for significant investment in Cheltenham Spa station, and we look forward to the opening of the car park in due course, with more than 80 additional spaces and an improved forecourt. The Swindon to Kemble line has been redoubled, and we look forward to sub-two-hour trains to London later this year. Those important service improvements cannot come soon enough, however, because the risk is of a modal shift away from trains as my constituents decide that instead of getting on a train at Cheltenham they will drive to Swindon, Kingham, Kemble or elsewhere—the point about pollution and so on has already been made.

Where does that lead us in terms of public policy? The drumbeat for renationalisation is growing louder—one can hear that from those on the Opposition Benches—but I respectfully counsel against it, because it is not the solution that a lot of people hope it might be. First, it would be extremely expensive to renationalise the railways, and that would mean taking precious resources away from other sectors. Secondly, my real concern is that were the railways to be nationalised, if it came to a bidding war between the NHS and railways, the NHS would win. If it came to a bidding war between schools and railways, schools would win. If it came to a bidding war with any other precious public service, railways would be likely to come off second best.

I am just about old enough to remember the state of British Rail. It was atrocious: old, dirty, clunky rolling stock, and unspeakably awful food. Although I have some sympathy with the idea of renationalisation—there can be limits to privatisation, particularly when dealing with public goods that have a natural monopoly—we should be careful what we wish for.

[Matt Rodda (Reading East) (Lab)]

The hon. Gentleman makes interesting points about public spending. Does he agree that the current Government are already making a significant investment in High Speed 2? Surely, any Government would balance their investments and spending on a number of different projects. In addition, the current franchise system is hugely costly and is using large amounts of public money very badly.

[Alex Chalk]

It is true that the system uses public money, but it comes down to how much public money, and what is the proper balance. I simply make the point that although it is easy in the abstract to suggest that if the railways come into public ownership, fares will come down and quality will go up, I suspect that is unlikely in reality. If I am looking for additional funding for my local oncology centre, compared with more rolling stock, I think I know which one I and many colleagues would prioritise.

If train operating companies want to enjoy public support—they do not enjoy enough public support because they are the author of their own misfortune in many circumstances—they must raise their game in two particulars. First, they must be more reliable, and secondly they must be more competitive in their pricing structure. Otherwise, the people of Cheltenham, who I represent, will feel that they are getting a raw deal. Public services must be for the people, and GWR needs to raise its game.

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[Matt Rodda (Reading East) (Lab)]

It is a pleasure to serve under your chairmanship, Mr Betts. A number of excellent points have been made with which I want to associate myself, particularly in the speeches of my hon. Friends who represent seats in south Wales—there were several, so I will not mention them all by name—and of my hon. Friends the Members for Plymouth, Sutton and Devonport (Luke Pollard) and for Bristol South (Karin Smyth).

Obviously, fast and efficient rail services are hugely important to commuters and businesses in my area. Reading has more inward commuters from other parts of Berkshire and nearby areas than people commuting to London. The railway is a crucial part of the economic infrastructure across the Thames valley towards Bristol and, indeed, to south Wales. The importance of the growth strategy for south Wales and towards nearby parts of England has just been described by my hon. Friend the Member for Swansea West (Geraint Davies).

I am glad that my hon. Friend the Member for Bristol South (Karin Smyth) enjoyed sitting in the seats in the new Great Western trains. I rarely get a seat. This morning was a typical example; I was standing up all the way from Reading, which was manageable but certainly not ideal. My hon. Friend the Member for Swansea West is absolutely right about the quality of the trains. Although it is good to see new investment—we obviously want that—there has been quite serious mismanagement of it. The internal fitting of the new trains leaves a lot to be desired. The lack of a buffet car, the issues with toilets and a number of other practical issues seriously affect people. That can begin to wear down those who are commuting every day, and is deeply frustrating for many people, not least thousands of my constituents.

As if on cue, I was delayed by 10 minutes this morning and last night I had to put up with half an hour of chaotic mismanagement by First Great Western, which was perfectly timed for this debate, as though it was waiting to help us make our point.

[Jim Shannon (Strangford) (DUP)]

I congratulate the hon. Gentleman on raising this issue. There has been an average 3% fare rise on First Great Western services since the start of the year, with similar hikes throughout the UK, but at the same time there are talks of a reduced service. Does he agree that at some stage this House and this Minister must underline in a real and meaningful way that the profit margin is not the final consideration? The No. 1 consideration is that the service is viable, that a service is provided to those who need it most and, if the service is not there, that there is compensation. Those three things are necessary and must be in place before we go forward.

[Matt Rodda]

The hon. Gentleman draws on several points that I and colleagues are due to make or have made.

I come back to the issue of delays and quite how frustrating they are for daily commuters in towns like Reading and Slough, in addition to the sensible points made earlier. It is deeply frustrating to have to deal with delays on a daily basis. It has a huge impact on family life and on people’s desire to work in London or to commute into Reading, Slough, Swindon or other business centres along the line. I am sure that applies to the other towns and cities represented here today. It is a deeply frustrating daily occurrence for hundreds and thousands of people in this region, which is a crucial part of our railway network.

I have a series of questions for the Minister about the performance of GWR and the Department for Transport. I will address both infrastructure investment and the management of the railway. First and foremost, why on earth did the Government delay electrification along this line? We have heard about the benefits that south Wales would have had if it had been properly managed. We have also had delays to our rail services because of the lengthening of the roll-out of electrification. The installation of the gantries was hugely delayed and on a number of the local lines that feed out from Reading, such as the lines to Basingstoke, Southampton, Oxford and Gatwick, we do not have that level of investment. Commuters using those lines, including many of my constituents and others in neighbouring constituencies, are suffering and would like to see more electrification, not less. It is a huge issue.

[Wera Hobhouse (Bath) (LD)]

I am grateful that the hon. Gentleman has put his finger on that very important point. In Bath, where we suffer from massive air pollution, electrification has been stopped. That should certainly be a priority, particularly looking at air pollution. Why has the electrification through Bath not continued?

[Matt Rodda]

The hon. Lady makes an excellent point about pollution. There are three aspects of pollution that are deeply challenging in my area. The first is air pollution from soot and nitrous oxide. The second is the effect on global warming. Electrifying the railways should be the low-hanging fruit in tackling global warming, as it is obviously going to take carbon out of the atmosphere. It is a huge disappointment to many people that the Government have not seen it as a key priority.

The third point, which may affect colleagues in other urban centres, is that as part of the botched electrification, the train maintenance depot in Reading was moved. I believe that that has happened in other areas. We now have diesel locomotives, which should have been taken out of service, revving their engines at 5 o’clock in the morning outside terraced houses in Reading, because the maintenance depot was moved as part of the works. That is completely unacceptable and there is an ongoing legal dispute between Reading Borough Council and First Great Western, so I will not go into further detail. Noise pollution is a substantial additional problem as well as air pollution and carbon dioxide pollution, which all seriously affect towns and cities along the line and the lives of people who live near the railway.

My second question for the Minister, which is also blunt, is, why has First Great Western’s franchise been repeatedly extended, given all the poor performance issues? I hope that as a new Minister, he will investigate that.

Time is pressing, but I would like to point out that I disagree with the Government’s policy of large increases in season ticket prices. That has a direct impact on people in my constituency and along the line, as we heard earlier. I draw the Minister’s attention to the fact that commuters are already having their salaries squeezed. Many residents in Reading and Woodley commute to London, or to nearby towns. They live in an area with high house prices and rocketing private rental prices, and at the same time their season tickets are going up by very large sums. That means that families, couples and single people are facing large cuts to their disposable income, which has a significant impact on their ability to enjoy life, especially family life. The Minister should address that and rethink this problem.

The railway is a vital public service that could—and should—be run much better. Investment is a key driver for jobs and growth in the Thames valley and along the whole railway corridor. However, as we have heard, there is a clear contrast between the poor performance of the current Government and a much more sensible long-term strategy. Colleagues have mentioned the importance of bringing the railway back into public ownership.

I will highlight that contrast in three simple points. I have mentioned the Government’s poor management of electrification, and that areas such as Reading, Wales and others have suffered severely. There are other aspects of mismanagement, including the cost to passengers of high fares and delays. In contrast, the Labour Government paid for the vast majority of the rebuilding of Reading station, which is a huge asset to our town and to travellers up and down the network. An incoming Labour Government would invest in electrification, and, most importantly, bring the railways back into public ownership. I believe that that would dramatically improve the quality of life for rail travellers and for businesses that are reliant on the railways.

In my opinion, rail is a vital public service, and the evidence clearly shows that. It brings economic benefit to our region. Given that the Minister is new in this post, I ask him to rethink the Government’s policy and to look again at the dogma and failed economic views that have led to mismanagement, to the chaos of the franchising system, and to the lack of investment in capital infrastructure.

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[Andrew Jones]

I am running out of time. There will also be more electrification works in this period. The electrification to Newbury and to Bristol Parkway was introduced this year, and we are working to complete the electrification to Cardiff later this year. When all that is complete, we will see benefits including journey time improvements of 15 minutes, which is a significant change.

Fares were mentioned. I remind colleagues that we are in the sixth year of capping regulated fares in line with inflation. We have introduced a railcard for 16 and 17-year-olds, and the industry has introduced a railcard for 26 to 30-year-olds, so basically everybody under 30 will be able to access discounted rail fares. It might also be worth reminding Opposition Members that, in its last year in office, the Labour party gave passengers a 10% fare increase, and that, where Labour now has the capacity to run the railways, through the devolved Administrations, we have also seen fares increase in line with inflation. I gently say to those colleagues that they have been saying one thing but doing another.

Perhaps it is worth further reminding colleagues how many miles of the Great Western main line Labour electrified when it was in office—zero. How much new inter-city rolling stock did Labour introduce when in office? Absolute zero. I understand the comments from Opposition Members, but it feels rather like the arsonists complaining about the amount of time it has taken the fire brigade to arrive.

[Matt Rodda]

Will the Minister give way on that point?

[Andrew Jones]

No; we are out of time.

Several colleagues raised delay repay 15, which will be standard in all new franchise agreements. We are also working very hard to make mid-term contract changes to existing franchises, and we are very close to getting that agreed. I will keep colleagues informed of the progress.

We are about to run out of time. I thank everybody who has taken part in the debate. We have covered a wide range of issues, although I am quite sure that we have not been able to cover every single point. I recognise the work taking place at Dawlish, to which we have committed £15 million, and I look forward to going down there. Protecting that line is a national priority, and we will continue to invest in it and to develop solutions to improve its resilience.

I look forward to seeing many areas of the route transformed by December this year, with the new services and new trains that I mentioned. We will continue to introduce improvements during the franchise continuation period. I hope that 2019 brings a further improved service for our constituents and others served by this franchise who are constituents of Members who were not able to be with us today. I assure everybody that the Government are working hard to ensure that the rail industry delivers the service that our constituents rightly expect.