Mary Robinson
Main Page: Mary Robinson (Conservative - Cheadle)Department Debates - View all Mary Robinson's debates with the Department for Work and Pensions
(6 years, 4 months ago)
Commons ChamberUrgent Questions are proposed each morning by backbench MPs, and up to two may be selected each day by the Speaker. Chosen Urgent Questions are announced 30 minutes before Parliament sits each day.
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When I answered the right hon. Gentleman’s questions, I said that the National Audit Office had said that there was no practical alternative to continuing with universal credit—that was how I answered. I will pay the right hon. Gentleman a compliment. It was due to his persistence that after I left the House I went back and said, “I’ve used these words.” I know that this is about the impact, and I know that what I said was substantially correct, but I wanted to double check. So I double checked whether I had used the wrong words, and it was after that that I made the apology, because my interpretation, although it was right, was not based on the exact words. That is what I came to apologise for. However, I stand by the fact that the impact of our changes could not have been felt and, as the NAO said, there is no practical alternative but to continue through and the slowness with which this has gone is regrettable.
When I visited Stockport jobcentre and met its work coaches, I found an enthusiastic group of people who are keen to make a difference to people’s lives. Will the Secretary of State join me in congratulating them and all jobcentre workers across the country who are so enthusiastic about transforming lives and making a difference?
Everybody wants to improve people’s lives. That is what we are all here to do, and that is what our work coaches do day in, day out. I hope that you will bear with me, Mr Speaker, if I refer to a letter I received. A lone parent wrote saying, “I was frightened to go into the jobcentre from what I had heard. Eight years ago, I was in the jobcentre, and the system did not work for me, so I was relieved and happy that I now have a job. Universal credit is working.” Since then, I have been collecting all those letters, because so many people—claimants and work coaches—are saying that this system is so much better than the one before.