Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what assessment his Department has made of the adequacy of the Child Maintenance Service’s (a) call-back performance and (b) adherence to its own service level agreements regarding telephone communication with constituents; and what steps he is taking to help ensure that caseworkers return calls to parents within 48 hours.

Answered by Andrew Western - Parliamentary Under-Secretary (Department for Work and Pensions)

The Child Maintenance Service (CMS) monitors telephony performance daily, including call-back requests and the age of outstanding calls. As of March 2026, over 65% of call backs are completed within the Department’s 48 hour target. Performance is reviewed regularly to maintain service standards and identify where additional support may be required.

CMS is progressing its Service Modernisation Programme, expanding digital, online and telephony channels to improve access and reduce demand on advisers. Increased uptake of online self-service is helping free up resources so caseworkers can focus on customers who need telephone support. CMS are also part of the DWP Digital’s Contact Centre Modernisation Programme which is introducing state of the art contact centre technology. CMS are currently scheduled to onboard to DWPs new telephony platform in Q2 26/27.

The Department continually seeks to review, evaluate, and enhance tools and training material to support staff in delivering a quality customer service and takes timely action to further train and support staff where further improvements can be made. CMS are also addressing some of the known divers of repeat contact. With initiatives taken to enhance information available to caseworkers to enable them answer customer queries more fully during the initial call, thereby reducing the need for follow up contact.

Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, what steps his Department is taking to help ensure NHS England meets its target of 80 per cent breast screening uptake across all regions and eligible groups.

Answered by Sharon Hodgson - Parliamentary Under-Secretary (Department of Health and Social Care)

The NHS Breast Screening Programme is seeing improvement in uptake nationally with annual data from NHS England for 2024/25 showing 70.6% of women attending their appointment. However, there is much more to do.

NHS England recently published a review of national actions to improve uptake and next steps. This review details actions taken at a national level so far, such as working towards introducing digital options for sending out invitations and managing appointments, raising awareness of the importance of screening through the media, and facilitating learning and gathering evidence to inform programme policy, pathway changes, and guidance.

The review supports breast screening service providers with national solutions, as well as setting out the focus to drive uptake even further. The programme of work will continue to evolve, reflecting and learning from ongoing improvements to the programme, including from data intelligence and digital innovation. The review is available at the following link:

https://www.gov.uk/government/publications/tackling-the-uptake-challenge-a-review-of-progress-and-next-steps/tackling-the-uptake-challenge-a-review-of-progress-and-next-steps#national-actions-to-improve-uptake-and-next-steps

Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, what assessment his Department has made of (a) the prevalence of respiratory disease and (b) the number of emergency hospital admissions for respiratory conditions in City of Durham constituency compared with national averages; and what steps he is taking to ensure respiratory health is prioritised nationally, including through the introduction of a Modern Service Framework for respiratory care.

Answered by Karin Smyth - Minister of State (Department of Health and Social Care)

Data is available for emergency Finished Admission Episodes (FAEs) where there was a primary diagnosis of 'respiratory conditions’. The following table shows the number of FAEs where there was a primary diagnosis of 'respiratory conditions’ for City of Durham and England, for activity in English National Health Service hospitals and English NHS commissioned activity in the independent sector, for 2024/25 and provisionally for 2025/26:

Source: Hospital Episode Statistics, NHS England.

Available data on trends in respiratory conditions can be found on the Department’s Fingertips dataset. Data is not available by parliamentary constituency. Data is available at regional, county, unitary authority, and integrated care board level. Information for County Durham can be found at the following link:

https://fingertips.phe.org.uk/search/Respiratory#page/1/gid/1/pat/15/ati/502/are/E06000047/iid/90933/age/314/sex/4/cat/-1/ctp/-1/yrr/1/cid/4/tbm/1

The Government will consider long-term conditions for future waves of modern service frameworks (MSFs), including respiratory conditions. The criteria for determining other conditions for future MSFs will be based on where there is potential for rapid and significant improvements in quality of care and productivity. After the initial wave of MSFs is complete, the National Quality Board will determine the conditions to prioritise for new MSFs as part of its work programme.

Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, what his Department’s timeline is for deciding on the second wave of modern service frameworks; and whether respiratory conditions will be considered.

Answered by Sharon Hodgson - Parliamentary Under-Secretary (Department of Health and Social Care)

Modern service frameworks (MSFs) will define an aspirational, long-term outcome goal for a major condition and then identify the best evidenced interventions and the support for delivery. The first wave was agreed as:

• Cardiovascular Disease;
• Sepsis; and
• Severe Mental Illness.

The Government will consider other long-term conditions for future waves of MSFs. The criteria for determining other conditions for future MSFs will be based on where there is potential for rapid and significant improvements in the quality of care and productivity. After the initial wave of MSFs is complete, the National Quality Board will determine the conditions to prioritise for new MSFs as part of its work programme.

Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, what discussions his Department has had with the Secretary of State for Science and Technology on the potential impact of a respiratory modern service framework on the life sciences ecosystem.

Answered by Sharon Hodgson - Parliamentary Under-Secretary (Department of Health and Social Care)

The Government will consider long-term conditions for future waves of modern service frameworks (MSFs), including respiratory conditions. The criteria for determining other conditions for future MSFs will be based on where there is potential for rapid and significant improvements in quality of care and productivity. After the initial wave of MSFs is complete, the National Quality Board will determine the conditions to prioritise for new MSFs as part of its work programme.

NHS England and the Department of Health and Social Care are working with the Department for Science, Innovation and Technology to explore innovation and policy opportunities in respiratory health.

13th anniversary of the Rana Plaza collapse in Bangladesh

Legal protections for individuals making protected disclosures under the Public Interest Disclosure Act 1998

Workers Memorial Day

Seafarers in the Strait of Hormuz

Israel’s treatment of Palestinian prisoners

Palestinian Nakba commemoration march

Use of restraint of children in the asylum system removal process

World Curlew Day

Planned reductions to BBC staff

Universal Credit health for under-22s

Transition of rail workers into Great British Railways

Found: 2) of the 1994 act (as amended by the 2022 act). 190 At second reading in the Commons, both Mary Kelly Foy