Oral Answers to Questions

Martin Vickers Excerpts

Thursday 30th March 2017 Commons Chamber

[Paul Maynard]

There is a very lengthy answer, but I am sure you would not indulge me if I gave it, Mr Speaker. I say briefly to the hon. Gentleman that we need to ensure that whenever a passenger makes a claim for compensation, they can demonstrate they were on the train in question. Automatic compensation can be achieved if they have either a season ticket or an advance purchase ticket. I would also observe that compensation arrangements on the Wales and Borders franchise are a matter for the Welsh Assembly.

[Martin Vickers (Cleethorpes) (Con)]

One aspect of the ticketing system is that a lot of the money paid in compensation by Network Rail to the rail companies does not reach the passengers, which is quite scandalous. What action is the Minister taking to ensure that that money in fact ends up in passengers’ bank accounts?

[Paul Maynard]

We had a very fruitful discussion of schedule 8 payments in the Transport Committee last week, when I explained at some length why the two are not directly comparable. My hon. Friend will have heard what the chief executive of the Office of Rail and Road had to say about trying to make schedule 8 payments more transparent and more closely related to what the passengers themselves have experienced. I look forward to hearing the Select Committee’s recommendations in due course.