Financial Education

Markus Campbell-Savours Excerpts

Thursday 6th February 2025 Commons Chamber

[Mr Luke Charters (York Outer) (Lab)]

I thank the hon. Member for Broadland and Fakenham (Jerome Mayhew) for securing the debate.

A typical weekend for me starts at the shop, but not a high-street one, although there are plenty of those in York. Instead, it is my toddler’s plastic shop full of fruit, veg and, of course, Yorkshire Tea. When I try to pay with cash, I am told, “No, daddy! Use card.” It is a world away from growing up, even in the 1990s.

We face a great paradox in this country. We have a world-leading financial services sector, but, according to a recent UK Finance report, the UK ranks 15th out of 29 countries for financial literacy among adults. It is imperative that we do better here at home. For too long we have struggled to bolster financial education in schools. My wife is a dedicated teacher, whose current battle is teaching children about the value and shape of a 20p coin. On a more serious note, however, I worry about the impact that social media has on children when it comes to financial advice. I call this the “Tiktokification” of financial education. We often see influencers giving out unregulated advice, driving the sale of harmful products plugged as “get quick rich” schemes. As a former regulator at the Financial Conduct Authority, I can say with some degree of certainty that regulators are not up to speed on this.

Let me now say something about the insurance sector. At the FCA, we saw that consumers had a poor understanding of matters such as “shrinkflation” when their policies did not keep up to date with their needs. Too rarely did they understand concepts such as auto-renewal. Far too many households, we find in Britain, are either under-covered or over-covered.

[Markus Campbell-Savours (Penrith and Solway) (Lab)]

My hon. Friend’s speech has made me laugh, as his speeches usually do.

Through my family and the community in which I grew up, I have seen that many people who fall victim to scams were once extremely savvy about financial management. The people who fall into these traps once ran their own businesses or had quite a mature understanding of these things. Financial education has its limits, so we still need very strong protections. When many people have more than one insurance policy for the same thing, are we not failing them? They do not need education; they just need people they can go to who can protect them and give them advice on issues they may never fully understand.

[Mr Charters]

I will come on to scams, but on the question of advice, I welcome the FCA’s advice guidance boundary review. Financial advice is often too difficult for consumers to access. We also need greater financial education on insurance.

I recently used Google Analytics to research search trends. Since 2004, there has been a rapid increase in the number of people searching “opt out of my pension.” How can we expect people to save into their pension when the benefits are so poorly communicated? The public are asked to fuel their car for a long journey, but when it comes to retirement, they do not know how far the road goes. We must make that cultural shift. With the forthcoming pension review, we must reinvent and reinvigorate our retirement savings. There is no more important time to educate people about pensions than at school.

Members will know that I am passionate about tackling fraud. Indeed, my old job was breaking fraud attempts in the private sector. Even now, as an MP, I hear heartbreaking stories of constituents who have fallen victim to scams. The British population is targeted by organised criminals from across the globe, which is driven by the popularity of the English language and the affluence of the UK. I know from a recent visit to City of London police that fraud and cyber-crime account for 50% of all crime—let that sink in. For too long, the UK has been a target. I praise the Minister for Security, my hon. Friend the Member for Barnsley North (Dan Jarvis), and Lord Hanson for their important work. Greater public awareness of how to spot a scam, and socialising some of these concepts, is important.

I praise Martin Lewis for raising awareness of celebrity impersonation scams, and I praise his Money and Mental Health Policy Institute for doing much to remove the stigma of being scammed. Greater education ultimately means greater fraud awareness. Financial education is not the sole responsibility of this House, this Government or even teachers. It is down to firms, and I am heartened by my engagement with the sector. StepChange has also done important work on debt advice. I give a special shout-out to the Financial Inclusion Commission, which I recently joined. When it comes to financial education, we must ensure that the financial sector plays its part.

I close by returning to my son’s plastic greengrocery. I am doing my bit for the next generation, but I am just one household. We have to think of new ways to engage the generation of tomorrow on things like pensions, scams and insurance. This requires financial education in schools, and I hope to play my part in that debate.