Mark Williams
Main Page: Mark Williams (Liberal Democrat - Ceredigion)Department Debates - View all Mark Williams's debates with the HM Treasury
(10 years, 10 months ago)
Commons ChamberIt is a privilege to follow the hon. Member for Llanelli (Nia Griffith). Like many hon. Members, I pay tribute to my hon. Friend the Member for Aberconwy (Guto Bebb), who has shown immense leadership and tenacity on this case—not just in this debate, but more generally.
If any of us had thought that the constituency surgery meetings that we have held on this issue were unique, the turnout for the debate has illustrated the enormity of the problem. We should repeat, repeat and repeat again the point made by the hon. Member for North East Derbyshire (Natascha Engel): of the 30,000 cases, only 32 have been redressed.
I was going to talk about the inadequacies of the redress scheme, welcome though was its initiation and the progress that has been made, but time will limit what I can say about that. However, I will talk later about the fundamental omission of tailored business loans, which was alluded to by my hon. Friend the Member for Aberconwy.
My hon. Friend mentioned a constituent of mine, Mr Mansel Beechey of the Llew Du hostelry in Aberystwyth. I think that my hon. Friend has spent a bit more time in that particular pub than I have over the years. Mansel Beechey and many small business owners like him have been the backbone of the Ceredigion economy, but there have been times when I have thought that we were being targeted. The number of tourism and agricultural businesses that have come to me about these issues has been frightening. Bully-Banks helped us by putting an advert in the local newspaper about the scandal and many more cases came to light.
Does my hon. Friend share my concern that there are yet more small businesses out there who are ashamed to come forward and say that they have entered into such products because they think that it is their fault, rather than that of the banks?
We need to knock that on the head immediately, because there has been a concerted effort by the banks to target certain businesses. There is no need for people to be ashamed, and my hon. Friend is right that many more cases are coming to light.
Huw and Jackie Roberts of Minhafan Estates, a property development business in Aberystwyth, are in the midst of the review. They went through the “fact find” interview stage of the review six months ago and are still waiting to hear from the bank or the FCA.
I want to talk about the inadequacy and even dishonesty of the subject access requests. A sheep farmer who came to see me obtained his subject access request from Barclays, but it included presentation documents that he was alleged to have been shown at the time of sale, which he had never seen before. History can be rewritten. The fear is that, in some of these cases, history is being rewritten by the banks.
Why is the FCA advising customers that the scheme
“can deliver fair and reasonable redress without them needing to hire lawyers”?
Many of my constituents are on the brink and cannot afford to hire a lawyer, but why is the FCA saying that?
Like my hon. Friend the Member for Aberconwy, I want to talk about alternative products. What is wrong with this form of so-called redress is that the banks get to propose what would have happened if they had behaved better. Despite the banks admitting that they have breached regulatory requirements, they are being given a second chance through the promotion of alternative products, so they have a second bite of the proverbial cherry.
Yesterday, my hon. Friend the Member for Aberconwy said that the cost of the review was £200 million, and he then told us that it had gone up to £450 million. Despite it costing £450 million to set up the review, only £2 million has been paid out in redress.
Does the hon. Gentleman agree that, in certain agricultural communities, there is a huge capital intensive cost, which takes a long time to repay? That is a particular problem for some of our constituents.
That is a particular problem. The hon. Lady does not need to be reminded how perilous the farming industry is these days; some businesses barely have the capacity to survive.
People who have been sold tailored business loans have no protection because of a mere technicality. They have no guarantee of fair treatment from the banks. Most of my constituents who have been affected by hedge mis-selling have been sold TBLs, although I hesitate to say that they were sold them, because some of them were not aware that they were being sold them. Most of my constituents who are affected are out in the cold, so I return to the question that I have asked Treasury Ministers and the FCA, although I have received inadequate responses. I question how the FCA decides to interpret its principle-based regulation. I am talking specifically about TBLs from the Clydesdale and Yorkshire banks.
My hon. Friend is making a powerful case and I concur with what he says about tailored business loans. One of my constituents, who is here in the Gallery, has been affected on a large scale and is paying £33,000 per month as a consequence of swaps. He needs to be brought into the scheme. In addition, he has a tailored business loan, and I concur that those need to be brought into the framework urgently.
I concur with my hon. Friend. Many of us have cases like the one that she raises that suggest that TBLs need to be brought into this review or another review of some kind.
The FSA famously stated in “Interest Rate Hedging Products—Pilot Findings” that
“poor disclosure of break costs”
was one of
“the most significant issues in assessing the compliance of a sale”.
How is it possible that poor disclosure of break costs can constitute a mis-sale when the customer is buying a stand-alone product, with all that that implies, and yet there is no mis-sale if the bank buys the interest rate swap allowance, conceals it from the customer and then holds the customer liable for its terms and conditions? That is unjust nonsense. If a feature is worthy of regulation when it is contained in one product, why is it not worthy of regulation when it is contained and concealed in another product?
My hon. Friend is right to highlight break costs, which have been a serious issue for some of my constituents. Is he aware of court evidence given by a former bank employee who said:
“When pitching to a customer the most the…Sales Team would try to say on the subject was that there could be break costs if the swap is broken early. Providing the customer didn’t ask, we never went into any detail as to the likely level of these costs.”
Does not that underline how much of this debate is not about complexity or understanding, but about straightforward mis-selling?
That goes to the heart of the argument. The banks and the ironically named relationship managers were trusted by our constituents, and that trust has been breached.
I have asked the FCA for its legal advice that supports the view that it should not regulate fixed-rate commercial loans. The response stated that it is not normal for the FCA to disclose its legal advice because, by so doing, it could be said to have waived its legal privilege more generally, making it difficult to resist broader disclosure, and thereby setting a precedent that would make it harder for it to resist disclosure in other cases. I am sure that that is crystal clear to everyone in the House—so much for the commitment to transparency.
The interest rate swap scandal has cost many businesses dear. I recently drove down one of the approach roads to Aberystwyth, the largest town in my constituency, to see another boarded up shop. That shop was not boarded up three weeks ago; it is boarded up now because of the issues that we are discussing. Many people had no concept of the product that they were pressured to buy. That applies as much to embedded swaps as to stand-alone products. I implore the Minister to reflect and to put pressure on the FCA to consider tailored business loans as part of the review. They are an enormous problem.