Business of the House

Mark Pawsey Excerpts

Thursday 14th April 2016 Commons Chamber

[Chris Grayling]

There are times when I have to take a step back in amazement at the sheer cheek of Labour Members. Labour spent 13 years in government packing the public sector with its cronies and, six years later, we are still trying to achieve a sensible balance in our public services—so I will take no lessons from them. We are trying to provide a proper balance of expertise, background, gender and skills to ensure a properly representative public sector, not one simply packed with the Labour cronies we inherited in 2010.

[Mark Pawsey (Rugby) (Con)]

A constituent tells me that a year ago he discovered that his energy supplier had been changed without his knowledge or consent, and that it took him a lot of time and effort to resolve the matter. It is still unclear whether this was a genuine mistake or an underhand marketing technique. This is a serious problem; it is estimated that there are 55,000 such cases every year. May we have a debate to consider the obligations on energy suppliers to prevent erroneous transfers and to ensure that they have a valid contract before they take over supply?

[Chris Grayling]

This is an important point. There are also vulnerable consumers who are convinced on the doorstep to make inappropriate changes, alongside the potential examples of fraud such as the one my hon. Friend describes. It is the role of the ombudsman to look at these issues and to deal with complaints against these organisations, but this is an example of the kind of consumer issue that should be brought regularly before the House, and I would encourage my hon. Friend to use one of the channels available to him to do that.