Passport Applications

Mark Lazarowicz Excerpts

Wednesday 18th June 2014 Commons Chamber

[Yvette Cooper]

I certainly wish the hon. Gentleman’s constituent all the best, and I am glad that he got his passport in time. I also hope that he did not face undue stress over any delays. Other hon. Members have constituents who have been attending international sporting competitions and have had to drive halfway across the country to Durham the night before they were due to fly out to make sure that they had their passport on time.

[Mark Lazarowicz (Edinburgh North and Leith) (Lab/Co-op)]

About 23 minutes ago, yet another constituent contacted me with the problem of a delayed passport—that makes almost 30 cases I have had since this episode started. That constituent may benefit from the free upgrading service announced by the Secretary of State last week, but I had an e-mail this morning from another constituent who has spent a total of £176.50 on upgrading passport applications for herself and her children because their passports were delayed. Does my right hon. Friend agree that such people should get a refund?

[Yvette Cooper]

I do agree with my hon. Friend, and that is one of the purposes of the motion today. We hope that the Government will give way on this and do more to help those who through no fault of their own have had to pay out in order to meet deadlines.