All 1 Debates between Mark Hendrick and Lord Sharma

Mon 14th Jan 2019

Universal Credit

Debate between Mark Hendrick and Lord Sharma
Monday 14th January 2019

(5 years, 10 months ago)

Commons Chamber
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Lord Sharma Portrait Alok Sharma
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I am sorry that the hon. Lady is so unhappy. I would have thought that she should be welcoming all the positive changes we have been making. Indeed, the Secretary of State was before the House just last week at Work and Pensions Question Time answering questions on universal credit and other policies.

Mark Hendrick Portrait Sir Mark Hendrick (Preston) (Lab/Co-op)
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When are the Government going to do something about the long-winded, cumbersome and complicated process of applying for universal credit? I have a constituent who applied in September and has received only one payment—we are now in mid-January—mainly because of mistakes made by officials in the Department. When are the Government going to do something about this?

Lord Sharma Portrait Alok Sharma
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If the hon. Gentleman has a specific case, I would be very happy to look at it. The timeliness of payments has been increasing under universal credit, but one reason why we may not be able to make full payments to people is that we are waiting to verify some of their costs, which may relate to childcare, rent or whatever. I am very happy to talk to him about the case he raises.