Asked by: Mark Hendrick (Labour (Co-op) - Preston)
Question to the Department of Health and Social Care:
To ask the Secretary of State for Health and Social Care, how many NHS dental appointments have been a) delivered and b) cancelled in i) Preston and ii) Lancashire in the last 3 years.
Answered by Stephen Kinnock - Minister of State (Department of Health and Social Care)
The following table shows the number of National Health Service dental treatments delivered in the first seven months of the 2025/26 financial year, in the Lancashire and South Cumbria Integrated Care Board, which includes Preston and Lancashire:
Financial year | Number of NHS dental treatments delivered in the first 7 months of the financial year |
2025/26 | 754,599 (partial year) |
Source: Monthly National Dental Activity data – England July 2023 to October 2025, available at the following link:
https://opendata.nhsbsa.net/dataset/dental-activity-data-england-july-2023-to-october-2025
In addition, the following table shows the available data for the number of NHS dental treatments delivered in 2023/24 and 2024/25 in the Lancashire and South Cumbria Integrated Care Board:
Financial year | Number of NHS dental treatments delivered |
2024/2025 | 1,197,410 |
2023/2024 | 1,113,655 |
Source: Dental statistics for England for 2023/24 and 2024/25, available at the following link:
https://www.nhsbsa.nhs.uk/statistical-collections/dental-england/dental-statistics-england-202425
Data for dentistry is measured in courses of treatment, not appointments. One course of treatment can be more than one appointment. Data on the number of NHS dental appointments cancelled is not held.
The data for 2023/24 and 2024/25 are not directly comparable with the 2025/26 data due to the 2025/26 data being provisional. Final data for 2025/26 will be published in August 2026. Furthermore, the 2025/26 data covers seven months of activity, but the 2023/24 and 2024/25 data covers the full 12-month period.
Asked by: Mark Hendrick (Labour (Co-op) - Preston)
Question to the Department of Health and Social Care:
To ask the Secretary of State for Health and Social Care, how much funding his Department has allocated to genomic testing in Lancashire for the (a) 2026-27 (b) 2027-28 and (c) 2028-29 financial years.
Answered by Zubir Ahmed - Parliamentary Under-Secretary (Department of Health and Social Care)
NHS England is responsible for commissioning the NHS Genomic Medicine Service (GMS) for patients in the National Health Service in England. Genomic testing is currently delivered by a national genomic testing network of seven NHS Genomic Laboratory Hubs (GLHs). This includes the North West NHS GLH, which delivers genomic testing for patients in the North West of England, including those in the Lancashire Teaching Hospitals NHS Foundation Trust. NHS England has undertaken a procurement of the NHS GMS lead providers for services to be delivered from 1 April 2026, including genomic testing. The 2026/27 contract, that will include the financial value for the NHS GMS lead providers, will be complete by Quarter four of 2025/26. Financial values for subsequent years are to be agreed on an annual basis thereafter.
Asked by: Mark Hendrick (Labour (Co-op) - Preston)
Question to the Department of Health and Social Care:
To ask the Secretary of State for Health and Social Care, what steps he is taking to ensure the safety of North West Ambulance Service personnel in the context of a trends in the number of violent and abusive incidents directed at frontline NHS staff.
Answered by Karin Smyth - Minister of State (Department of Health and Social Care)
Everyone working in the National Health Service has a fundamental right to be safe at work, including those in the ambulance setting. Trends in violence towards NHS staff have generally stayed at the same levels in recent years and there is in place a zero-tolerance approach to any violent and abusive incidents.
Individual employers are responsible for the health and safety of their staff, and they put in place measures, including, security, training, and emotional support for staff affected by violence. These measures will be strengthened by the introduction of a new set of staff standards, as detailed in the 10-Year Health Plan, which will cover issues that matter most to NHS staff including tackling violence in the NHS workplace.
Asked by: Mark Hendrick (Labour (Co-op) - Preston)
Question to the Department of Health and Social Care:
To ask the Secretary of State for Health and Social Care, what provisions he is making in the National Health Service to ensure that patients with long term eye conditions receive adequate practical and emotional support.
Answered by Stephen Kinnock - Minister of State (Department of Health and Social Care)
We recognise the importance of practical and emotional support for people living with long term eye conditions. Under the Care Act 2014, local authorities are responsible for assessing individuals’ care and support needs and, where eligible, for meeting those needs. This includes the legal duty for local authorities to support people with sight loss.
NHS England has published a patient support toolkit for eye care commissioners and providers which aims to ensure that patients with ophthalmic conditions are supported throughout their care journey. It sets out that whilst receiving care provided by the hospital, patients need information and support through diagnosis, monitoring, and treatment. Individuals can also refer themselves into talking therapies, which are widely available.
We are also taking steps to revise the certificate of visual impairment to improve signposting to local support for newly certified patients with a sight impairment or severe sight impairment.
Asked by: Mark Hendrick (Labour (Co-op) - Preston)
Question to the Department of Health and Social Care:
To ask the Secretary of State for Health and Social Care, what steps his Department is taking to ensure that access to information about the contribution of good eye care is readily available.
Answered by Stephen Kinnock - Minister of State (Department of Health and Social Care)
The NHS.UK website sets out the importance of regular sight tests whilst also providing information about entitlement to free National Health Service sight tests. The Department also looks for opportunities to promote the importance of NHS sight tests, such as through National Eye Health Week.
Asked by: Mark Hendrick (Labour (Co-op) - Preston)
Question to the Department of Health and Social Care:
To ask the Secretary of State for Health and Social Care, what plans are in place to ensure that the medical records of deaf and hearing-impaired patients are appropriately marked prior to the introduction of the Single Patient Record in 2028.
Answered by Zubir Ahmed - Parliamentary Under-Secretary (Department of Health and Social Care)
The Reasonable Adjustment flag is part of the NHS Spine, and professionals and their administrative staff can work with an individual to create the flag using the National Care Records Service, to ensure that an individual’s needs for reasonable adjustments are recorded and shared, to ensure appropriate support by health and care services. Work is continuing to allow direct integration of the flag with clinical systems, using the Patient Flags Application Programming Interface.
The Single Patient Record (SPR) programme is at an early stage of development. Inclusivity and ease of access is central to the vision for the design of the SPR, and the record of people’s reasonable adjustments, and their needs, will be part of the information made available to staff.
Asked by: Mark Hendrick (Labour (Co-op) - Preston)
Question to the Department of Health and Social Care:
To ask the Secretary of State for Health and Social Care, whether his Department plans to introduce mandatory visual display screens in (a) GP practices and (b) medical waiting rooms to ensure (i) deaf and (ii) hearing impaired patients are made aware of their appointment.
Answered by Stephen Kinnock - Minister of State (Department of Health and Social Care)
The Department has no plans to mandate screens in general practices. However, a revised Accessible Information Standard (AIS) was published on 30 June 2025, to ensure that people who have a disability, impairment, or sensory loss can access and understand information about National Health Services and receive the communication support they need to use those services. Nationally, all NHS organisations and publicly funded social care providers are required to be fully compliant with all aspects of the standard.
NHS England is working to support implementation of the AIS with awareness raising, communication, and engagement, and a review of the current e-learning modules on the AIS.
Asked by: Mark Hendrick (Labour (Co-op) - Preston)
Question to the Department of Health and Social Care:
To ask the Secretary of State for Health and Social Care, how many BSL-interpreters were provided at the outset for patients seeking healthcare treatment in (a) Preston, (b) Lancashire and (c) England over the last 12 months.
Answered by Zubir Ahmed - Parliamentary Under-Secretary (Department of Health and Social Care)
The information requested is not held centrally. Integrated care boards (ICBs) are responsible for commissioning services to meet the needs of their local population, which includes responsibility for ensuring that there is adequate provision of British Sign Language interpreters to support deaf patients in the community.
On 30 June 2025, a revised Accessible Information Standard (AIS) was published. NHS England is working to support implementation of the AIS with awareness raising, communication, and engagement, and a review of the current e-learning modules on AIS. The intention is to ensure that staff and organisations in the National Health Service are aware of the AIS and the importance of meeting the information and communication needs of disabled people using these services.
The AIS implementation guidance outlines support for people with hearing loss, and is available at the following link:
NHS England is rolling out a Reasonable Adjustment Digital Flag which enables the recording of key information about a patient and their adjustment needs, to ensure support can be tailored appropriately.
Asked by: Mark Hendrick (Labour (Co-op) - Preston)
Question to the Department of Health and Social Care:
To ask the Secretary of State for Health and Social Care, if he will make an assessment of the implications for his policies of the RNID report entitled Still Ignored: the fight for accessible healthcare; what steps his Department plans to take to ensure that the communication barriers and health inequalities for deaf and hearing-impaired people are reduced.
Answered by Zubir Ahmed - Parliamentary Under-Secretary (Department of Health and Social Care)
Under the 2010 Equality Act, health and social care organisations must make reasonable adjustments to ensure that disabled people are not disadvantaged. This includes responsibility for ensuring that there is adequate provision of British Sign Language interpreters to support deaf patients.
NHS England published a revised Accessible Information Standard (AIS) on 30 June 2025 and is working to support implementation of the AIS with awareness raising, communication and engagement, and a review of the current e-learning modules on the AIS. The intention is to ensure that staff and organisations in the National Health Service are aware of the AIS and the importance of meeting the information and communication needs of disabled people using services.
In July 2016, NHS England published the report Commissioning Services for People with Hearing Loss: A Framework for Clinical Commissioning Groups. This framework supports the newly established integrated care boards in England to make informed decisions on maximising value for local populations and providing consistent, high quality, integrated care. It also addresses inequalities in access and outcomes between hearing services.
NHS England is also rolling out a Reasonable Adjustment Digital Flag which enables the recording of key information about a patient and their adjustment needs, to ensure support can be tailored appropriately. Guidance and free training on the Reasonable Adjustment Digital Flag are available for health and social care staff.
Asked by: Mark Hendrick (Labour (Co-op) - Preston)
Question to the Department of Health and Social Care:
To ask the Secretary of State for Health and Social Care, if he will publish a timeline for when the NHS app will be made British Sign Language accessible.
Answered by Zubir Ahmed - Parliamentary Under-Secretary (Department of Health and Social Care)
The Government has set out a commitment to make the NHS App British Sign Language (BSL) accessible in the 10-Year Health Plan, which covers the period to 2035.
Currently, there is no timeline for when the NHS App will be made BSL accessible. The NHS App roadmap is published and regularly updated, and is available at the following link:
https://digital.nhs.uk/services/nhs-app/roadmap