Mark Hendrick
Main Page: Mark Hendrick (Labour (Co-op) - Preston)Department Debates - View all Mark Hendrick's debates with the Department for Work and Pensions
(5 years, 9 months ago)
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Alok Sharma
I am sorry that the hon. Lady is so unhappy. I would have thought that she should be welcoming all the positive changes we have been making. Indeed, the Secretary of State was before the House just last week at Work and Pensions Question Time answering questions on universal credit and other policies.
Sir Mark Hendrick (Preston) (Lab/Co-op)
When are the Government going to do something about the long-winded, cumbersome and complicated process of applying for universal credit? I have a constituent who applied in September and has received only one payment—we are now in mid-January—mainly because of mistakes made by officials in the Department. When are the Government going to do something about this?
Alok Sharma
If the hon. Gentleman has a specific case, I would be very happy to look at it. The timeliness of payments has been increasing under universal credit, but one reason why we may not be able to make full payments to people is that we are waiting to verify some of their costs, which may relate to childcare, rent or whatever. I am very happy to talk to him about the case he raises.