Asked by: Mark Eastwood (Conservative - Dewsbury)
Question to the Department for Energy Security & Net Zero:
To ask the Secretary of State for Energy Security and Net Zero, whether her Department is responsible for hearing appeals of decisions to disconnect consumers' gas supplies.
Answered by Amanda Solloway - Government Whip, Lord Commissioner of HM Treasury
The Department does not have the legal mandate to intervene in matters concerning private contracts between customers and their energy suppliers. Any disputes should be first raised with the energy supplier, and if necessary, escalated to the Energy Ombudsman.