Independent Cultural Review of London Fire Brigade

Maria Miller Excerpts

Monday 28th November 2022 Commons Chamber

[Chris Philp]

I completely agree with the hon. Lady that the behaviour and the incidents that she just enumerated that were uncovered by the report are completely unacceptable. They have no place in any modern public service, whether that is the fire service or anywhere else. I am sure the whole House will join her and me in condemning that sort of behaviour unreservedly.

I spoke to London fire commissioner Andy Roe on Friday to set out my strong feelings that this behaviour is totally unacceptable and needs to completely end. As the hon. Lady said, he has committed to implementing all 23 of the report’s recommendations, including, importantly, outsourcing the complaints service, so that complaints are dealt with externally to the London Fire Brigade, and going back and looking again at all the complaints made over the last five years, to make sure they have been properly investigated—clearly, in many cases they have not been. He committed to ensuring that anyone found guilty of the sort of behaviour that she outlined from the report will be removed from their position. As I say, the behaviour that has been uncovered is totally unacceptable, and I am sure the whole House will join in condemning it.

[Dame Maria Miller (Basingstoke) (Con)]

I welcome my right hon. Friend’s statement and agree that there is absolutely no place for racism or bullying in our society or any of our public services. Will he outline what he might also be doing to ensure that disciplinary measures are dealt with in a timely manner? There was a disciplinary issue in my local police force, as opposed to fire service; that was dealt with well, but it took three years. Will my right hon. Friend try to ensure that such cases will be dealt with in a more timely manner in future, whether in the fire service or police force?

[Chris Philp]

My right hon. Friend is right about timeliness; that is one of the reasons why the London Fire Brigade Commissioner has said that he will be outsourcing the handling of complaints: to make sure that they are dealt with faster. Things work a bit differently at the police force, but there is an issue with timeliness. A number of police officers, including both the Commissioner and Deputy Commissioner of the Metropolitan Police have raised the issue with me as well. We are looking at a number of ways of speeding up the process, including potentially through legislation. I completely recognise what my right hon. Friend has said and we are actively working on that at the moment.