(8 years ago)
Commons ChamberThe hon. Gentleman raises an issue that has been raised on a number of occasions in this House. That is why the Government are implementing new guidelines in relation to the operation of these telephone lines. The number of lines that are costing people in the way to which he refers is being reduced, so the Government have recognised the issue and are taking action.
The past 18 months have been hell for commuters in my constituency of Lewes using the Southern rail network. Last night, a journey that should have taken just over an hour took over four hours. May I beg the Prime Minister to intervene on the Southern rail network? While we have a country that works for everyone, in Sussex we have a railway that works for no one.
I feel for my hon. Friend in relation to the journey she had to go through last night and the extended time that it took. My right hon. Friend the Secretary of State for Transport has been taking action in working with Southern rail and Network Rail in relation to the improvements that are necessary. We have stepped in to invest £20 million specifically to tackle the breakdown on the Southern rail network, which is proving so difficult for passengers. I recognise the degree of concern about this. My right hon. Friend the Secretary of State for Transport is on the case, and is working to ensure those improvements.