Oral Answers to Questions
Debate between Margot James and Luke Graham(6 years, 5 months ago)
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Luke Graham (Ochil and South Perthshire) (Con)
The Minister for Digital and the Creative Industries (Margot James)
We will certainly review the white space option. Fixed wireless solutions are already widely available in those hard-to-reach areas, but the universal service obligation will deliver high-speed broadband connectivity through wired or wireless technologies.
Ticket Touting: Musical Events
Debate between Margot James and Luke Graham(6 years, 6 months ago)
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Westminster Hall is an alternative Chamber for MPs to hold debates, named after the adjoining Westminster Hall.
Each debate is chaired by an MP from the Panel of Chairs, rather than the Speaker or Deputy Speaker. A Government Minister will give the final speech, and no votes may be called on the debate topic.
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The Minister for Digital and the Creative Industries (Margot James)
It is a pleasure to serve under your chairmanship, Sir Christopher. I congratulate the hon. Member for Perth and North Perthshire (Pete Wishart) on securing this debate. The Government, along with brilliant groups such as UK Music and the British Phonographic Industry, have consistently championed the British music industry and the incredible talent that makes it such a success story and a brilliant export for this country. We have produced the Beatles, the Stones, Adele, Amy Winehouse and so many more. The live music industry is a vital part of the ecosystem, contributing £1 billion to our economy in 2016.
Our live music scene is clearly thriving, but it is far from easy for fans to experience it. We have all experienced the frustration of waiting for tickets to go on sale—our fingers hovering over the keyboard, only to find that all the tickets have been mysteriously snapped up in seconds. Given the time constraints of this job, I have slightly fallen out of the practice of trying to get tickets for events in recent years, so I was absolutely appalled when I heard about the practices now going on from my hon. Friend the Member for Selby and Ainsty (Nigel Adams). It is so frustrating to see tickets reappearing on secondary sites almost instantaneously, at the huge mark-ups that have become commonplace.
The secondary market has a place. Real fans, who are sometimes unable to attend an event, should have the means of making sure that their tickets do not go to waste. However, the Government recognise that the process of distributing and buying tickets often causes momentous public frustration and concern. We are determined to crack down on unacceptable behaviour in the ticketing market, and to improve fans’ chances of buying tickets at a reasonable price. There is absolutely no inertia in the Government, and I was sorry to hear the tone of the remarks made by the hon. Member for Perth and North Perthshire.
We are determined to get on top of this issue. I will outline recent measures that we have taken, but first I will address specific concerns about the relationship between primary and secondary ticketing sites. Competition is fundamental to that relationship, and competition decisions are made independently of Government, and of Ministers, by the Competition and Markets Authority. I encourage the hon. Gentleman to make his points directly to the CMA. I assure him that there is no lethargy in the CMA or in Government about these matters.
We have already taken several measures. The Consumer Rights Act 2015 imposed a duty on sellers and secondary ticketing facilities to provide buyers with certain information about tickets, such as their face value and any restrictions limiting their potential use. Section 105 of the Digital Economy Act 2017 introduced a provision for an additional requirement under the CRA for ticket sellers to provide a unique ticket number, where one has originally been given, when putting a ticket up for resale. I am pleased that that provision is now in force, and that some event organisers are looking at how it can be used to improve access and protections for the ticket-buying public.
Luke Graham (Ochil and South Perthshire) (Con)
I congratulate the hon. Member for Perth and North Perthshire (Pete Wishart) on securing the debate; he has certainly sold more tickets to his public performances than I ever have. The Minister made a specific point about having a unique identifier for consumers. What consultations have taken place with people in the industry, and industry experts, to ensure that that is carried across? Such events can be really beneficial for our constituencies—particularly those like mine, where we used to host T in the Park.
Margot James
I thank my hon. Friend for his intervention. We are in constant contact with the industry. My officials have been in touch with the major event organisers UK Music to get the message out there that this is a powerful tool, which event managers and primary ticketers can use to oblige secondary sites to include the unique number on anything that they offer for resale.
I am also pleased, because I had personal involvement in this in my previous job at the Department for Business, Energy and Industrial Strategy, that last week I laid the draft regulations under section 106 of the Digital Economy Act, making a provision to ban the use of bots, and the purchase and resale—for profit—of more tickets than provided for by caps set by event organisers. I hope that that will be successful as well. Of course, the legislation has to be properly enforced.
Ethics and Artificial Intelligence
Debate between Margot James and Luke Graham(6 years, 10 months ago)
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Each debate is chaired by an MP from the Panel of Chairs, rather than the Speaker or Deputy Speaker. A Government Minister will give the final speech, and no votes may be called on the debate topic.
This information is provided by Parallel Parliament and does not comprise part of the offical record
Margot James
My hon. Friend touches on some important considerations. There has been a debate in healthcare on how much should be private and how much should be anonymised and shared for the general good, as he outlines. I agree that that discussion needs to involve citizens, business, policy makers and technology specialists.
We will introduce a digital charter, which will underpin the policies and actions needed to drive innovation and growth while making the UK the safest and fairest place to be online. A key pillar of the charter will be the centre for data ethics and innovation, which will look ahead to advise Government and regulators on the best means of stewarding ethical, safe and innovative uses of AI and all data, not just personal data. It will be for the chair of the centre to decide how they should engage with their stakeholders and build a wider discussion, as my hon. Friend suggested is necessary. We expect that they will want to engage with academia, industry, civil society and indeed the wider public to build the future frameworks in which AI technology can thrive and innovate safely.
We may find the solutions to many AI challenges in particular sectors by making sure that, with the right tools, application of the existing rules can keep up, rather than requiring completely new rules just for AI. We all need to identify and understand the ethical and governance challenges posed by uses of such a new data source and decision-making process, now and in the future. We must then determine how best to identify appropriate rules, establish new norms and evolve policy and regulations.
When it comes to AI take-up and adoption, we need senior decision makers in business and the public sector first to understand and then discuss the opportunities and implications of AI. We want to see high-skill, well-paid jobs created, but we also want the benefits of AI, as a group of new general-purpose technologies, to be felt across the whole economy and by citizens in their private lives. The Government are therefore working closely with industry towards that end. As I said earlier, we will establish a new AI council to act as a leadership body and, in partnership with Government, champion adoption across the whole economy. Further support will come from Tech Nation as it establishes a national network of hubs to support such growth.
A highly skilled and diverse workforce is critical to growing AI in the UK. We therefore support the tech talent charter initiative to gain commitment to greater workforce diversity. The hon. Lady explained well in her speech why diversity in the tech workforce is important to the ethical considerations we are debating. As we expand our base of world-class AI experts by investing in 200 new AI PhDs and AI fellowships through the Alan Turing Institute, we will still need to attract the best and brightest people from around the world, so we have doubled the amount of exceptional talent visas to 2,000. I will take the point about the need for diversity when it comes to reviewing such applications. All of that will ensure that UK businesses have a workforce ready to shape the coming opportunities.
With regard to transition, we will see strong adaptation in our labour markets, where our aim should be lifelong learning opportunities to help people adapt to the changing pace of technology, which will bring new jobs and productivity gains. We must hope that those will increase employment. We know that some jobs may be displaced, and often for good reasons: dangerous, repetitive or tedious parts of work can now be carried out more quickly, accurately and safely by machines. None the less, human judgment and creativity will still be required to design and manage them.
Luke Graham
On employment, may I impress on the Minister that in that disruption, the Government should be there to help some of those workers pushed out of employment to retrain and find a new place and role in the economy, keeping up with the pace of technology as it develops?
Margot James
I heartily agree with my hon. Friend. He will be pleased to know that the Department for Business, Energy and Industrial Strategy—my former Department—is working closely with Matthew Taylor to consult on all of his recommendations. The Secretary of State has taken personal responsibility for improving the quality of work. Work should be good and rewarding.
A study from last year suggests that digital technologies including AI can create a net total of 80,000 new jobs annually for a country such as the UK. We want people to be able to capitalise on those opportunities, as my hon. Friend suggested. We already have a resilient and diverse labour market, which has adapted well to automation, creating more, higher paying jobs at low risk of automation. However, as the workplace continues to change, people must be equipped to adapt to it easily. Many roles, rather being directly replaced, will evolve to incorporate new technologies.