Companies House Public Targets 2017-18

Margot James Excerpts

Thursday 30th March 2017 Written Statements

[The Parliamentary Under-Secretary of State for Business, Energy and Industrial Strategy (Margot James)]

My noble Friend, the Parliamentary Under Secretary of State for Business, Energy and Industrial Strategy (Lord Prior), has made the following written statement:

I have set Companies House the following targets for the year 2017-18:

To digitally enable 99% of all possible accounts filings

To achieve an 87% take-up of our digital filing services

To maintain an availability of our digital services of 99.9%

To reach a compliance level of 75% of confirmation statements filed early or on time

To reach a compliance level of 95% of accounts filed early or on time

To reduce the costs of our baseline activities by 3.5%

To achieve a customer satisfaction score of at least 88%

These targets reflect the key priorities for Companies House in the coming year, with a focus on moving customers away from paper to digital channels, and ensuring the register is up to date.

[HCWS576]