The Parliamentary Under-Secretary of State for Business, Energy and Industrial Strategy (Margot James)
My noble Friend, the Parliamentary Under Secretary of State for Business, Energy and Industrial Strategy (Lord Prior), has made the following written statement:
I have set Companies House the following targets for the year 2017-18:
To digitally enable 99% of all possible accounts filings
To achieve an 87% take-up of our digital filing services
To maintain an availability of our digital services of 99.9%
To reach a compliance level of 75% of confirmation statements filed early or on time
To reach a compliance level of 95% of accounts filed early or on time
To reduce the costs of our baseline activities by 3.5%
To achieve a customer satisfaction score of at least 88%
These targets reflect the key priorities for Companies House in the coming year, with a focus on moving customers away from paper to digital channels, and ensuring the register is up to date.
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