Margaret Ferrier
Main Page: Margaret Ferrier (Independent - Rutherglen and Hamilton West)Department Debates - View all Margaret Ferrier's debates with the Leader of the House
(2 years, 9 months ago)
Commons ChamberRead Full debate Read Hansard Text Read Debate Ministerial Extracts
Mark Spencer
The hon. Lady is right to highlight the generosity of the British people. In such serious times and in past conflicts, the UK has always stepped up to support the most vulnerable in the challenges that they face. I commend her for drawing attention to it.
Margaret Ferrier (Rutherglen and Hamilton West) (Ind)
My team work hard to do their best for my constituents, but it is frustrating when Departments take too long to respond. The Home Office in particular is a repeat offender, with some cases hitting the six-month mark before we get a reply. Will the Leader of the House encourage his Cabinet colleagues to ensure that Departments meet their service level agreement targets?
Mark Spencer
The hon. Member is right to highlight that. As a constituency MP, I have also suffered with long times before I get a decent reply. If she is waiting on a specific matter that she wants to raise with a Department, I would be more than happy to take that up on her behalf and try to assist her.
Royal Assent