Business of the House

Margaret Ferrier Excerpts

Thursday 23rd January 2020 Commons Chamber

[Margaret Ferrier (Rutherglen and Hamilton West) (SNP)]

One of the major issues in my constituency, which particularly affects residents of Blantyre, is the alleged mis-selling of energy efficiency products by the now defunct company HELMS— Home Energy & Lifestyle Management Ltd—which was approved under the Government’s green deal scheme. May we have a statement from the Department for Business, Energy and Industrial Strategy on how it intends to accelerate its complaints process to ensure that affected customers can secure a fair and speedy resolution?

[Mr Rees-Mogg]

Obviously, mis-selling scandals are extremely serious. I suggest that in the first instance the hon. Lady should raise the matter at the next BEIS questions session to get an answer out of Ministers, or should table a series of written questions. That is a more suitable way of dealing with it than a debate at this stage.