Margaret Ferrier
Main Page: Margaret Ferrier (Independent - Rutherglen and Hamilton West)Department Debates - View all Margaret Ferrier's debates with the Leader of the House
(7 years, 6 months ago)
Commons ChamberThe virtues of universal credit are that it is a simpler system, with more generous childcare provisions, than the system that it is replacing, and that, for the first time, people will be given extra help when they are in work to make progress and increase their earnings. It will ensure that working more always pays more, and that people are always better off in work than on benefits.
Our purpose in introducing universal credit on a gradual basis is to identify and eliminate teething problems such as those described by the hon. Lady at a very early stage, and to put them right. If there are cases in her constituency that she thinks are not being addressed with sufficient speed, I ask her to let me know the details, and I will draw them to the attention of the Secretary of State for Work and Pensions immediately.
Last July the Security Industry Authority launched a new IT system whose implementation led to difficulties caused by system defects. As a consequence, some applications are taking longer to process than they ought to. Constituency cases with which I have been dealing recently indicate that the problem is ongoing, and that a resolution has yet to be found. May we have a statement from the Home Office to update the House on the progress of this matter?
I do not know the details of the problems that are affecting the Security Industry Authority, but it is clearly important for it to be able to process applications swiftly and efficiently. I advise the hon. Lady to seek an Adjournment debate, but also to write directly to the Home Secretary with the details of what she has discovered. I am sure that there will be a full response.