Underpayment of Benefits: Compensation Debate
Full Debate: Read Full DebateDepartment: Department for Work and Pensions
Marco Longhi
Main Page: Marco Longhi (Conservative - Dudley North)Department Debates - View all Marco Longhi's debates with the Department for Work and Pensions
Underpayment of Benefits: Compensation
Marco Longhi Excerpts(2 years, 11 months ago)
Commons ChamberRead Full debate Read Hansard Text Watch Debate Read Debate Ministerial Extracts
Urgent Questions are proposed each morning by backbench MPs, and up to two may be selected each day by the Speaker. Chosen Urgent Questions are announced 30 minutes before Parliament sits each day.
Each Urgent Question requires a Government Minister to give a response on the debate topic.
This information is provided by Parallel Parliament and does not comprise part of the offical record
David Rutley
I understand the hon. Lady’s point. I genuinely do not know how many were in the Vauxhall constituency, as we do not have that level of data. As I set out, there are mechanisms that her constituents who might have concerns can follow up. We will formally respond to the report, as I set out.
Marco Longhi (Dudley North) (Con)
Such incidents are obviously very regrettable, so having robust IT systems and finding ways to design out the human element that might have caused these mistakes is clearly very important. Can the Minister assure me that every possible effort will be made to ensure such incidents do not happen again?
David Rutley
We all make mistakes, and this was clearly a big one. All I can say is that we will learn the lessons. We made an active response when we found out the scale of the problem. We did the review, and then we put 1,200 staff into this exercise to rectify the situation. We did not take it lightly. We responded actively to the situation once we found the error.