Police National Computer Debate

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Department: Home Office

Police National Computer

Marco Longhi Excerpts
Monday 18th January 2021

(3 years, 10 months ago)

Commons Chamber
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Kit Malthouse Portrait Kit Malthouse
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As I say, the whole of UK policing has been involved, through the National Police Chiefs Council, in the effort both to comprehend the scale of the problem and then to put in place mitigation. The hon. Gentleman is quite right; as usual, victims of crime are uppermost in his mind, as they are, hopefully, in all of ours. I will be able to tell him later in the week, hopefully, what the precise impact might or might not have been and what the mitigations that we put in place will do to ensure that victims are not impacted while we recover this data and get ourselves back on an even keel.

Marco Longhi Portrait Marco Longhi (Dudley North) (Con) [V]
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I thank the Minister for his statement. Can he confirm that the human error that caused this problem is being designed out of the system and that it would be more helpful for the Opposition to hold to account their own police and crime commissioner in the west midlands, who recently saw more than 16,000 crimes go unrecorded?

Kit Malthouse Portrait Kit Malthouse
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It is often hard to design out human error in a system that interacts with humans, but my hon. Friend is quite right that one of the lessons that we need to learn from this process—and we will in time—is not necessarily just how the human error occurred so that we can prevent that from happening in the first place, but how the quality assessment system that should have picked it up over time before it ran did not do so. I suppose the reassuring bit of this incident is that the moment that script did run on the system, it rang alarm bells in the Home Office and a rectification plan swung into place. That should give some assurance that we are at least on top of problems where they occur; the next step is to ensure that they do not occur in the first place.

As to my hon. Friend’s wider point about the conduct or otherwise of the west midlands police and crime commissioner, I think it will become pretty clear in the run-up to the police and crime commissioner elections in May, as people focus on crime performance, where they should put their cross in the box.