(10 years, 10 months ago)
Commons ChamberI thank the Minister for that clarification, particularly the first point, which is indeed good news. I was not a member of the Public Bill Committee and so might have missed some changes that have been made.
Yes, but I will just finish responding to the Minister’s intervention.
On the Minister’s second point, I hear what he says, but there is always a risk that someone might be miscategorised and dealt with by an employee who is of a lower grade. The Minister says that they will be qualified, but they will be of a lower grade than fully qualified probation officers, and that decision might need to be made in the other direction. Perhaps he can reassure us on that point when he responds.
I should have waited for my hon. Friend to finish responding to the Minister before seeking to intervene, because she has just covered the point I wanted to make. It is not about the level of skills, but the qualification, because the qualification provides a background of knowledge that enforces and informs the way in which a probation officer acts. Someone who is deemed to be skilled might actually be unqualified, so it is important to have the qualification and the experience and skills.
I thank my hon. Friend for her comments.
I am also worried about some of the companies that might come into this. I serve on the Public Accounts Committee, and I challenged the big public sector providers that appeared before us recently on whether they would bid for contracts in areas where they had no experience. They all denied that they would, but we have seen, in the Public Accounts Committee, in other Committees and on the Floor of the House, example after example of companies that bid for contracts because they are good at bidding but that do not actually have a background in delivering the relevant service. They then have to backfill by recruiting people to take on those jobs. I have dealt with the Minister on constituency matters and know him to be assiduous, and I am sure that he will bear that point in mind, but I think that it is worth reiterating that it is a very serious matter. Companies should not be bidding for huge contracts in areas where they have no experience because that fragments the service.
Fragmentation can be good where there is specialism, where there are smaller contracts, perhaps run by specialist voluntary sector groups, or indeed by private companies if they have the necessary level of expertise, but they have to work together. We are in danger of seeing another approach whereby the MOJ and the Government put out big contracts and the smaller specialist providers simply do not get a look in. They might get the odd crumb from the big contractors’ table, but they will be squeezed out. That is particularly true in mental health, one of the local concerns in my constituency.
There is an important concern about local accountability. I am a great supporter of extending freedom of information in the first instance, even with limitations, to private sector companies that deliver public contracts paid for by the taxpayer. It should be the tax pound that determines whether there is freedom of information, not the nature of the delivery body. Most parties in the House support some degree of contracting out, but we need to ensure that transparency is built in. Companies have told the Public Accounts Committee that they are in favour of a much greater degree of transparency, so perhaps the Minister will take this opportunity to challenge them to stand up for what they say and make that part of the bidding process.
New clause 4 is important—I will not repeat all the arguments Members have made—because we need proper scrutiny. If we look at reoffending as a whole, we see that there are other ways of looking at it, for example by looking at mental health support or the Work programme. We know that offenders who come out of prison with a job are less likely to reoffend, but does the Work programme, which is provided by another Government Department, go into prisons to ensure that offenders have jobs for when they leave? Perhaps we should be challenging them to step up to the mark and provide job opportunities as a major plank of what we all want to see: less reoffending, particularly by offenders given short-term sentences.
In summary, the Public Accounts Committee has seen far too many poorly managed large Government contracts. The Cabinet Office is pushing hard to see that procurement is done in a different way that allows smaller companies a bite of the Government contract cherry and to stop the big companies being able to snaffle public money without being held properly to account. This is an opportunity for the Minister to consider, even at this late stage, allowing something in the contract to ensure that the big companies are required to work effectively with the small companies and not, as many of them do, to dodge their responsibilities later by saying, “Actually, we can’t quite deliver what we promised, so we’ll do it differently, but we’ve taken it all on.” That is often how they get around that. That will need constant monitoring and an audit of what happens with the contract. If this is to go ahead, I urge the Minister to tell us how the Government plan to audit the impact and the delivery of the service.
(11 years, 10 months ago)
Commons ChamberMy caseworker, like those of many Members, is inundated with cases that are tragic and heart-rending. The telephone line to my office is often clogged with crying people. They often ring several times a day, as they are unable to cope with the stress that they are facing. Many have mental health problems, and are unable to cope with the paperwork. They are unsure what to do with it, and they ring me to ask for help in the most tragic and personal way.
My hon. Friend raises the issue of people with mental health problems. Does she agree that that is an area of great concern, along with other conditions that can fluctuate, such as HIV and AIDS? Such conditions are difficult to assess in a 15-minute interview. Does she also agree that it is the framework of the assessment that is at fault, and that Atos might have something to answer for as well?