(12 years, 11 months ago)
Commons ChamberI beg to move, That the clause be read a Second time.
I want to begin by expressing our support for the changes to the management of traffic, on which we gave undertakings in the bid book. Olympic lanes were a condition of bidding for the games, and they are vital in ensuring that we have a smooth flow of key people to and from events. In the bid book, as the Minister will be aware, we made a commitment to
“a designated ORN”—
Olympic route network—with Olympic lanes
“to speed the journeys of the Olympic family.”
My purpose today is to raise some of the operational issues concerning the upheaval—the welcome upheaval—in prospect for our city which, for those of use who are London MPs, will have been raised by our constituents. It is important that we work constantly until and throughout the games to ensure that any difficulties faced by Londoners and residents of other parts of the country that are hosting Olympic events are kept to an absolute minimum.
First, we need to make sure that even better information is provided about the ORN plans, remembering that an announcement made 18 months before the games must be repeated at very regular intervals right up until the games. Otherwise, people do not feel that they have been properly informed and will not understand how they have to reorganise their journeys and so forth, and that is not good enough. One of the lessons from the test events was the importance of not just telling people but telling them again and again in a spirit of support for minimising the disruption that they face. We must therefore review the effectiveness of the information strategy.
The Olympic Delivery Authority and Transport for London have done a really excellent job in consultation on the route, but that process, as the Minister will remember, has gone on for a very long time. There is a difference between mere consultation and information that enables people to manage their lives. Londoners and those from other parts of the country living on or near the ORN will at times undoubtedly face quite serious levels of disruption. Through distributing clear information widely and early, the Government and the Greater London authority can help all those affected to prepare, and not to get too angry but to feel that they were duly warned.
Businesses will not be able to receive deliveries in normal hours. Postal and refuse collection services for residents will be disrupted. Taxi and private hire drivers may face long delays and loss of custom. Local residents and businesses need clear and detailed information in as many different forms and languages as possible so that they can plan for the period when the Olympic lanes will be in operation. Will the Minister assure the House that the Government will take all necessary steps to review the quality of information and perhaps do a bit of testing of how widely the impact of the ORN is understood?
One of the issues that has been raised with me by residents is how long this Olympic lane is going to be in place—100 days, which far exceeds the duration of the Olympic games and the Paralympic games.
I am pleased to see the Minister shaking his head. However, the fact that I think, and my residents think, that the lane will be in place for that long is a worry. I agree with my right hon. Friend that information is vital to keeping local residents on board with what is going on, because I get a very small but significant postbag from those who are already complaining about the disruption they are facing and are likely to face.
I thank my hon. Friend, whose constituents have perhaps had to bear more of the dust and upheaval of the Olympic park construction than anybody else.
The language is flexible, because how greater flexibility is delivered is an operational matter for the ODA and Transport for London. A number of possibilities are covered. It might include access to the Olympic lanes for taxis early in the morning or late at night, when their use for Olympic transport is not at its maximum, or use could be restricted to black cabs—we would want to avoid suddenly having a whole lot of operators claiming to be taxis and therefore eligibility to use the Olympic lanes. Those are two examples of greater flexibility, and we would be grateful if the Minister, with the ODA and TfL, could examine them.
In respect of local businesses within Newham, I would be remiss if I did not say that if taxi cabs were allowed to use the Olympic route, registered minicab firms in the borough, which will need to find a way to profit from the games, may also wish to be considered. Should the Minister choose to look at the matter in the round, he could give greater consideration to the use of the Olympic lanes by private hire cars.
I am sure that the Minister heard my hon. Friend’s representation. However, the three or four points that I have made underline the complexity of the matter. That is why the new clause is drafted in general terms. I do not feel that the Opposition are in a position to be prescriptive, but we are inviting the Minister to engage in discussion. He is as aware as I am of the tension arising from this matter. One of the great joys of being a regular broadcaster on London’s Biggest Conversation, which has an enormous listening audience of taxi drivers, is that I get the red meat from them—feelings are very strong. We would not be doing our proper duty if we did not respond to that, demonstrate that we have done so, and used our best endeavours.