Asked by: Luke Evans (Conservative - Bosworth)
Question to the Department for Business and Trade:
To ask the Secretary of State for Business and Trade, whether she has had discussions with the Royal Mail on service delivery in (a) rural areas and (b) Leicestershire.
Answered by Kevin Hollinrake - Minister of State (Department for Business and Trade)
Ministers and officials meet with Royal Mail regularly to discuss a range of issues in relation to its role as the universal postal service provider.
I recently met the CEO of Royal Mail’s parent company to raise concerns about Royal Mail’s performance. He recognised that the current level of service is not good enough and has said that improving quality of service is his top priority. I note that to improve performance Royal Mail has recruited an additional 3,000 postmen and is continuing to actively recruit new postal staff. I will continue to raise the issue if service levels do not improve.