Business of the House

Louise Haigh Excerpts

Thursday 19th October 2017 Commons Chamber

[Andrea Leadsom]

I am sorry to hear about what is obviously a difficult situation, which the hon. Gentleman is absolutely right to raise. I encourage him to speak directly to the Department for Work and Pensions, which I urge to take up this specific issue.

[Louise Haigh (Sheffield, Heeley) (Lab)]

The Leader of the House says that the Government are listening, but the only thing they did yesterday was scrap helpline charges. It frankly beggars belief that it takes an Opposition day debate for the Government to decide that 55p a minute is too much to charge cash-strapped people to call the very Department that is making them cash-strapped. The Secretary of State for Work and Pensions kept recommending yesterday that claimants visit their local jobcentre, but at the same time the Department is shutting nearly 70 jobcentres across the country. Sheffield’s Eastern Avenue jobcentre is due to close on 17 November, but the Department is yet to publish a cost-benefit analysis for the decision despite claiming that it is based solely on the need to make savings. I am yet to be convinced that the Department has even conducted such an analysis, so can we have a debate in Government time on that decision before the jobcentre is closed, causing misery for claimants in the area?

[Andrea Leadsom]

I gently say to the hon. Lady that she cannot have it both ways. She cannot complain that the Government are not listening to the House and then say that it is not right that the Government should act on the views of this House, rather than independently. That seems a little back to front. On universal credit, the key point is that the Department for Work and Pensions is responding both to its own pauses and its experiences of the roll-out of universal credit to date and to the representations of Members from right across the House. The Government are determined to make universal credit a huge success and to deal with implementation issues as they arise. I assure Members that that is the case.

As for jobcentre closures specifically, the hon. Lady will be aware that we still have a significant fiscal challenge as a result of the state of the economy that we were left with in 2010. We continue to try to take steps to live within our means. I know that Opposition Members do not understand this, but the reality is that every day we continue to spend more than we receive in taxes means another day of debt for which our children and grandchildren will be forced to pay, so we need to live within our means. The reduction in jobcentres is actually being offset by an increase in the number of work coaches, who will provide more support to people who need it. We are merging a number of smaller offices into bigger sites, so that we can save the taxpayer money, but we are not changing the service we offer. Wherever possible, we are improving that service for those who are looking for work.