Lord Wigley
Main Page: Lord Wigley (Plaid Cymru - Life peer)Department Debates - View all Lord Wigley's debates with the Department for Transport
(12 months ago)
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Lord Davies of Gower
My noble friend makes a very good point and, as somebody who has made several applications for refunds online, it is not the simplest of processes. Indeed, for those less acquainted with computers and software, it is even more difficult. I take his point and it is something that, again, I will take back.
Lord Wigley (PC)
My Lords, I draw the attention of the Minister to the experience of evening travellers from Euston to north Wales—the Bangor and Holyhead line operated by Avanti services—who, incredibly, might find that there are no through tickets from Euston to Bangor using tickets booked in advance. If, on the same train, a ticket is purchased from Euston to Chester and another from Chester to Bangor, there is availability. Would I be unduly cynical in thinking there is some manipulation going on to try and rationalise the services?
Lord Davies of Gower (Con)
I hear what the noble Lord says, and I think that I will take that one back as well.