Employment and Support Allowance

Debate between Lord Touhig and Baroness Buscombe

Thursday 19th July 2018 Lords Chamber

[Baroness Buscombe]

My Lords, let me make it clear that we do not believe that this is attributable to staff reductions at the Department for Work and Pensions. We still have over 70,000 employees. We have also been working hard to do more since 2010. Since this Government came to power, we have spent £5.4 billion a year more than we were doing in 2010 to support people with disabilities. We continue to do so while upping our game and, yes, demanding more from our employees, who are working extremely hard. That is to ensure that we have the proper resource and the staff to make sure that we can review all these cases at pace. We have already started making payments—over £40 million in arrears so far—so we are doing everything we can to ensure that people get the support they are entitled to and at pace.

Based on my meetings with the Minister of State for Disability and our Permanent Secretary, who made a robust case for delivery by our department in front of the Public Accounts Committee last week, I can say that the department is working hard. Yes, we are doing more, so noble Lords could say we are a little stretched, but we are proud of what we are doing and delivering. We want to get this right. On passporting benefits over to UC, we are making sure that people will not lose out in what they are entitled to.

[Lord Touhig (Lab)]

My Lords, in the part of Gwent where I was born, the letters “dwp” form a word. It is pronounced “dup” and means stupid or daft. Could that account for why the accounting officer at the Department for Work and Pensions says that he does not understand all the letters that his office sends to claimants? If the author of the letters does not understand them, how on earth are the claimants supposed to do so?

[Baroness Buscombe]

My Lords, I hear noble Lords laughing but this is no laughing matter. I take great exception to the suggestion that I am working for anything that could be described as a dump. I am the lead Minister for the correspondence that goes out to claimants and we work through that correspondence with a fine-toothed comb to make sure it is in clear English, polite, responsive and on time. Since I have been in office, we have been at 100% in terms of our timing. We are doing everything we can to support so many people, particularly those with disabilities and health conditions, to improve and transform their lives. I therefore will not listen to the noble Lord talking about—

[Lord Touhig]

The department admitted it.

[Baroness Buscombe]

My Lords, no, somebody in the department may have said something but, as far as I am concerned, I am proud to work for the Department for Work and Pensions.

Universal Credit

Debate between Lord Touhig and Baroness Buscombe

Thursday 23rd November 2017 Lords Chamber

[Lord Touhig (Lab)]

My Lords, the Minister will remember the comments made last week by my noble friend Lord Low of Dalston and myself about the impact of universal credit on people with disabilities and autism. I am sure she will be familiar with it because I have also tabled some Questions. Can we live in hope that there will now be something positive to benefit people with disabilities and autism, because we certainly have not heard anything in the Statement today?

[Baroness Buscombe]

My Lords, I want to make sure that I say the right thing. All I can say is that we are spending over £50 billion on disability, which is a record, and expenditure is going up. We spend over £50 billion a year on benefits to support disabled people and we are proud of that. Spending on people with health conditions is up by more than £7 billion since 2010. As a share of GDP, this is the second highest in the G7.

Almost 3.5 million disabled people are now in employment, which is really fantastic. We want to help as many disabled people as possible into work. They want to work and to be part of the world that they inhabit—that has to be our ultimate goal. But the noble Lord is right: we closed our debate last week with the noble Baroness, Lady Sherlock, saying that this is a work in progress. I entirely agree with her. It is a work in progress and it will continue to be until rollout in 2022.