Online Safety Bill

Lord Russell of Liverpool Excerpts

Report stage
Thursday 6th July 2023 Lords Chamber

This is not going away. Germany exempts non-profit organisations. France has recently passed laws with similar scope to ours and has exempted those entities which operate in the public interest. There is nothing strange about doing what I and the noble Lord, Lord Allan, want to do. This will not go away, because the consequences could be very severe. It is not a question of whether Wikipedia will close. Wikipedia in the English language will probably survive all of this. It has a lot of people supporting it and a lot of volunteers working for it. However, what of many of the minor languages? Wait until the Government find out whether Welsh Wikipedia, the largest Welsh-language website in the world, will survive and the consequences. What will the Government say when they start getting letters? “Oh, it’s nothing to do with us, we have no answer for that, it’s all a matter for Ofcom”. This is a completely unsustainable position. It is indefensible for us in Parliament to let it pass and it is completely unsustainable for the Government. Some action must be taken.

[Lord Russell of Liverpool (CB)]

My Lords, I will speak to my Amendments 281 to 281B. I thank the noble Baronesses, Lady Harding and Lady Kidron, and the noble Lord, Lord Knight, for adding their names to them. I will deal first with Amendments 281 and 281B, then move to 281A.

On Amendments 281 and 281B, the Minister will recall that in Committee we had a discussion around how functionality is defined in the Bill and that a great deal of the child risk assessments and safety duties must have regard to functionality, as defined in Clause 208. However, as it is currently written, this clause appears to separate out functionalities of user-to-user services and search services. These two amendments are designed to adjust that slightly, to future-proof the Bill.

Why is this necessary? First, it reflects that it is likely that in the future, many of the functionalities that we currently see on user-to-user services will become present on search services and possibly vice versa. Therefore, we need to try to take account of how the world is likely to move. Secondly, this is already happening, and it poses a risk to children. Some research done by the 5Rights Foundation has found that “predictive search”, counted in the Bill as a search service functionality, is present on social media websites, leading one child user using a search bar to be presented in nanoseconds with prompts associated with eating disorders. In Committee, the Minister noted that the functionalities listed in this clause are non-exhaustive. At the very least, it would be helpful to clarify this in the Bill language.

Amendment 281A would add specific functionalities which we know are addictive or harmful to children and put them in the Bill. We have a great deal of research and evidence which demonstrates how persuasive certain design strategies are with children. These are features which are solely designed to keep users on the platform, at any cost, as much as possible and for as long as possible. The more that children are on the platform, the more harm they are likely to suffer. Given that the purpose of this Bill is for services to be safe by design, as set out usefully in Amendment 1, please can we make sure that where we know—and we do know—that risk exists, we are doing our utmost to tackle it?

The features that are listed in this amendment are known as “dark patterns”—and they are known as “dark patterns” for a very good reason. They have persuasive and pervasive design features which are deliberately baked into the design of the digital services and products, to capture and hold, in this case, children’s attention, and to create habitual, even compulsive behaviours. The damage this does to children is proven and palpable. For example, one of the features mentioned is infinite scroll, which is now ubiquitous on most major social media platforms. The inventor of infinite scroll, a certain Aza Raskin, who probably thought it was a brilliant idea at the time, has said publicly that he now deeply regrets ever introducing it, because of the effect it is having on children.

One of the young people who spoke to the researchers at 5Rights said of the struggle they have daily with the infinite scroll feature:

“Scrolling forever gives me a sick feeling in my stomach. I’m so aware of how little control I have and the feeling of needing to be online is overwhelming and consuming”.


Features designed to keep users—adults, maybe fine, but children not fine—online at any cost are taking a real toll. Managing public and frequent interactions online, which the features encourage, creates the most enormous pressures for young people, and with that comes anxiety, low self-esteem and mental health challenges. This is only increasing, and unless we are very specific about these, they are going to continue.

We have the evidence. We know what poses harm and risk to children. Please can we make sure that this is reflected accurately in the Bill?

[Baroness Kidron (CB)]

My Lords, I rise briefly to support many of the amendments in this group. I will start with Amendments 281, 281A and 281B in the name of my noble friend Lord Russell, to which I have added my name. The noble Lord set out the case very well. I will not reiterate what he said, but it is simply the case that the features and functionalities of regulated companies should not be separated by search and user-to-user but should apply across any regulated company that has that feature. There is no need to worry about a company that does not have one of the features on the list, but it is a much more dangerous thing to have an absent feature than it is to have a single list and hold companies responsible for their features.

Only this morning, Meta released Thread as its challenger to Twitter. In the last month, Snapchat added generative AI to its offering. Instagram now does video, and TikTok does shopping. All these companies are moving into a place where they would like to be the one that does everything. That is their commercial endgame, and that is where the Bill should set its sights.

Separating out functionality and, as the noble Lord, Lord Russell, said, failing to add what we already know, puts the Bill in danger of looking very old before the ink is dry. I believe it unnecessarily curtails Ofcom in being able to approach the companies for what they are doing, rather than for what the Bill thought they might be doing at this point. So, if the Minister is not in a position to agree to the amendment, I urge him at least to take it away and have a look at it, because it is a technical rather than an ideological matter. It would be wonderful to fix it.

--- Later in debate ---

[Baroness Stowell of Beeston (Con)]

My Lords, our debate on this group is on the topic of priority harms to children. It is not one that I have engaged in so I tread carefully. One reason why I have not engaged in this debate is because I have left it to people who know far more about it than I do; I have concentrated on other parts of the Bill.

In the context of this debate, one thing has come up on which I feel moved to make a short contribution: misinformation and disinformation content. There was an exchange between my noble friend Lady Harding and the noble Baroness, Lady Fox, on this issue. Because I have not engaged on the topic of priority harms, I genuinely do not have a position on what should and should not be featured. I would not want anybody to take what I say as support for or opposition to any of these amendments. However, it is important for us to acknowledge that, as much as misinformation and disinformation are critical issues—particularly for children and young people because, as the right reverend Prelate said, the truth matters—we cannot, in my view, ignore the fact that misinformation and disinformation have become quite political concepts. They get used in a way where people often define things that they do not agree with as misinformation—that is, opinions are becoming categorised as misinformation.

We are now putting this in legislation and it is having an impact on content, so it is important, too, that we do not just dismiss that kind of concern as not relevant because it is real. That is all I wanted to say.

[Lord Russell of Liverpool (CB)]

My Lords, I will speak briefly as I know that we are waiting for a Statement.

If you talk to colleagues who know a great deal about the harm that is happening and the way in which platforms operate, as well as to colleagues who talk directly to the platforms, one thing that you commonly hear from them is a phrase that often recurs when they talk to senior people about some of the problems here: “I never thought of that before”. That is whether it is about favourites on Snapchat, which cause grief in friendship groups, about the fact that, when somebody leaves a WhatsApp group, it flags up who that person is—who wants to be seen as the person who took the decision to leave?—or about the fact that a child is recommended to other children even if the company does not know whether they are remotely similar.

If you are 13, you are introduced as a boy to Andrew Tate; if you are a girl, you might be introduced to a set of girls who may or may not share anorexia content, but they dog-whistle and blog. The companies are not deliberately orchestrating these outcomes—it is the way they are designed that is causing those consequences—but, at the moment, they take no responsibility for what is happening. We need to reflect on that.

I turn briefly to a meeting that the noble Lord, Lord Stevenson, and I were at yesterday afternoon, which leads neatly on to some of the comments the noble Baroness, Lady Fox, made, a few moments ago about the far right. The meeting was convened by Luke Pollard MP and was on the strange world known as the manosphere, which is the world of incels—involuntary celibates. As your Lordships may be aware, on various occasions, certain individuals who identify as that have committed murder and other crimes. It is a very strange world.