Telecommunications Fraud: Reimbursement of Victims

Lord Naseby Excerpts

Wednesday 14th May 2025 Lords Chamber

[Lord Hanson of Flint (Lab)]

I will certainly look separately into the noble Lord’s question in regard to BT and so on. He will be aware that since March 2025, Ofcom’s illegal content code of practice has come into effect. That means that platforms such as Meta and the others he has mentioned, which contribute through hosting illegal activity and significant levels of fraud, now have a mandate to proactively stop and remove fraudulent content, or else they will face fines and other potential measures. The noble Lord mentioned the disparity between the banks and the platforms. We have the Online Safety Act, which has only just come into effect, and we have potential areas to look at in the fraud strategy. I am aiming to publish the fraud strategy at the end of this year and early next year at the latest. We are working through that currently, and I keep all options open.

[Lord Naseby (Con)]

Is the Minister aware that there are still too many rural areas in the United Kingdom where the reception, both telephonic and in respect of all other modern machinery, is not viable? Will he therefore call in the senior directors of those companies to make sure that the push that is supposed to be happening is actually happening on the ground?

[Lord Hanson of Flint (Lab)]

I will certainly look at that point. It is not within my direct responsibility, because this Question is about fraud. I live in a semi-rural area in north Wales myself and those issues are important, but they are not directly Home Office responsibilities. If the noble Lord will allow me, I will refer that matter to the appropriate Minister for somebody else to call in—I have enough people to call in on my own.