Pension Credit

Lord Naseby Excerpts

Monday 4th November 2024 Lords Chamber

[Baroness Sherlock (Lab)]

My Lords, it is true that the last Labour Government lifted more than 1 million pensioners out of poverty and that the number of pensioners in relative poverty has increased by around 300,000 since 2010-11. However, on the pension credit, I think we are all of one mind. We want to encourage everybody out there who is eligible for pension credit to claim the money and claim it as soon as possible. Please put the word out.

[Lord Naseby (Con)]

Is the Minister aware that we are dealing with some really quite elderly people? Therefore, the response, in terms of their ability to go online, for example, is likely to be very low, so why on earth are we establishing a terminal date of 21 December? Secondly, am I right in understanding from the Minister that we are taking on 500 extra civil servants to handle this demand? Is that not a complete farce, when really it would have been much simpler to leave the winter fuel allowance where it was for all our pensioners, all of whom have paid taxes over the years—and many of those families have lost loved ones in the Second World War and the subsequent Korean War?

[Baroness Sherlock (Lab)]

My Lords, I apologise to the noble Lord if I was not clear in my last answer—I acknowledge that I speak too quickly on occasion. Many of those 500 staff are being redeployed from within the department. It is not unusual for people to move to different areas of the Department for Work and Pensions, moving on to campaigns as needed. The noble Lord is absolutely right, and of course, there is a very wide range of pensioners. There are many in this Chamber who may technically be of state pension age but who are highly computer literate and more than able to use the online campaigns. The online form is incredibly simple: if somebody applies online, the maximum number of questions they will have to answer is 48, and for some it is as few as 35.