Gift Vouchers

Lord Naseby Excerpts

Wednesday 22nd January 2020 Lords Chamber

[Lord Naseby (Con)]

Is my noble friend aware that for those of us who are grandparents, gift vouchers are a very useful gift which the receiver can choose what they do with? Would it not be impossible for the retailer to indicate to the consumer when they buy the gift voucher exactly when it expires? I declare an interest, having a daughter who runs a very successful cookware shop. I cannot see how, when she is serving customers, she would have the time to emphasise on each occasion a gift voucher is purchased that it has an expiry date.

[Lord Duncan of Springbank]

I must admit that since my grandparents passed away, I have not received a postal order. I am aware that the challenge is that the gift voucher is often given but the details are held by the purchaser. There is a dislocation between what is on the voucher and what is on its receipt. That is why, in working with the UK Gift Card & Voucher Association, I would like there to be a stronger connection between the voucher itself and the information about it, which should be readily determined. I strongly encourage the association to ensure this.