Prison Services: Insourcing

Lord Marks of Henley-on-Thames Excerpts

Wednesday 5th November 2025 Lords Chamber

[Lord Timpson (Lab)]

The noble Baroness will be pleased to know that the prison industry actually grows £1.7 million in value of our own vegetables and fruit. We also do laundry services for all prisons, as we do for immigration removal centres and the police service. We also make everything there is in a prison cell apart from TVs, which we fix, mattresses, which we are working on, and kettles and pillows—but we are working on how to do that ourselves. We are trying to do an awful lot in-house, but there is more to be done.

[Lord Marks of Henley-on-Thames (LD)]

My Lords, does the noble Lord agree that there are two particular areas that might benefit from insourcing when the review is undertaken? One area is tagging: this could easily be undertaken within prisons by prison staff. Numbers of prisoners have been released untagged into the community, causing risk to the public and potentially leading to unnecessary recalls when appointments are subsequently missed. The other area is prisoner transport to courts, where frequent failures have led to multiple court delays and increased backlogs. Could this too be better organised within the prison system?

[Lord Timpson (Lab)]

The noble Lord raises two important points, which I have been very focused on since I took on this role. I am a commercial person, so I have been interested in getting into the detail on this. On PECS—the prisoner transport contracts—the performance levels are exceptionally high but, when things go wrong, often it is not down to the PECS providers; it is down to our own self-inflicted problems at the prison. With regard to electronic monitoring, we inherited a problematic contract and, although it is performing much better now, there is still some way to go. Serco’s leadership team has been in my office a number of times and we are working really well together. I recently visited its Warrington office and saw its performance, which really is improving. What we need to do is get to a point where the service that it delivers is excellent.