Railway Stations: Facilities Debate
Full Debate: Read Full DebateLord Lexden
Main Page: Lord Lexden (Conservative - Life peer)Department Debates - View all Lord Lexden's debates with the Department for Transport
(2 years, 9 months ago)
Lords ChamberIs there no end to these fascinating questions about the independent auditors? I cannot, but I will write.
Is there an effective complaints system for those like the noble Lord, Lord Foulkes, who, when travelling to Scotland perhaps, may find that the loos are not working properly?
Now that is an excellent point; if it does not exist, it absolutely should. Actually, I suggest that anyone would get in touch with the customer services of the relevant train operating company to report a fault.