Railway Stations: Facilities Debate

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Department: Department for Transport

Lord Lexden

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EU: Imports

Railway Stations: Facilities

Lord Lexden Excerpts

Ministers: Overseas Travel
Tuesday 1st February 2022

(2 years, 2 months ago)

Lords Chamber
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Baroness Vere of Norbiton Portrait Baroness Vere of Norbiton (Con)
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Is there no end to these fascinating questions about the independent auditors? I cannot, but I will write.

Lord Lexden Portrait Lord Lexden (Con)
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Is there an effective complaints system for those like the noble Lord, Lord Foulkes, who, when travelling to Scotland perhaps, may find that the loos are not working properly?

Baroness Vere of Norbiton Portrait Baroness Vere of Norbiton (Con)
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Now that is an excellent point; if it does not exist, it absolutely should. Actually, I suggest that anyone would get in touch with the customer services of the relevant train operating company to report a fault.

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