(1 year, 1 month ago)
Lords ChamberMy Lords, the noble Baroness makes three challenging contributions. It is not the case that every part of aid offered and sent is used for the purposes it ought to be. That cannot be the case, sadly, in what is effectively a terrorist-controlled entity. What we can do, working with the agencies and the UN, using them as conduits, is to ensure that as much as possible goes to the support of the people. I gave some figures in response to the noble Lord, Lord Hannay. The fact that some aid has in the past been stolen and misapplied, and may be in the future, surely does not absolve us of the moral duty to seek to assist those in danger and those who are in need.
On the noble Baroness’s second point on the security of Israel, it is obvious that there can be no diplomatic two-state solution while Israel feels that it does not have the basic security of the right to survive that any people and nation have.
Thirdly, having not strayed into trying to direct broadcasters, I will not try to direct universities. However, all in authority need to have a care that their campuses are not misused or penetrated by malign organisations. Every student, in that glorious nobility of youth, should realise that treating others with respect is one of the most wonderful aspects of the human condition. If the story that the noble Baroness told is true, it is appalling and I hope that it is not replicated elsewhere.
My Lords, I assure my noble friend of how much the Jewish community appreciates the words of the Prime Minister, the leader of the Opposition and other Members of Parliament today. We have appreciated the messages of support we have received from not just non-Jewish but Muslim members of the public, and not just non-Jewish but Muslim Members of this House, who reached out to us. In this country, dialogue exists between moderate Jewish and Muslim people, and that is to be encouraged and welcomed.
The Prime Minister specifically said:
“let me be clear: there is no scenario where Hamas can be allowed to control Gaza or any part of the Palestinian territories”.
As the noble Lord, Lord Newby, predicted—correctly, I am sure—there will almost certainly be a ground invasion of Gaza. Innocent lives will almost certainly be lost, and conscript soldiers will be injured and killed. Does my noble friend agree that it is now up to all of us to prepare the ground for what is ahead? We have to explain why electricity and, in particular, fuel are being withheld, and why every inch of aid, while it must be supplied, has to be examined when it goes through the crossing to ensure that what is in those lorries is not capable of being misused. We have to explain why a ceasefire is not possible at this time. An enormous task is ahead of us, and it is all very well to say these fine words now, but we will repeat them time and again over the next few weeks.
I agree with a great deal that my noble friend said, and I echo his words about the support that has come from all communities and across parties. There will be difficult and sad times, and Israel has the right to defend itself. We need to cherish not only the Jewish community but the Muslim community, because I believe that so many Muslims—my daughter-in-law is one—will recoil with horror and outrage at the thought of people crying “God is great” while they are butchering babies.
(3 years, 8 months ago)
Lords ChamberThe noble Lord is right to say that providers have a duty of care to students, which the Government expect them to take very seriously. All registered higher education providers, including the University of Bristol, are subject to ongoing conditions of registration with the Office for Students, which is responsible for ensuring compliance with them. In addition, students can notify the Office for Students of any issues that they think may be of regulatory interest to it, and the OfS has provided a guide for students to support them in that process.
In a Written Answer to my noble friend Lord Austin last week, my noble friend the Minister said:
“All higher education providers should discharge their responsibilities fully and have robust policies and procedures in place to comply with the law”.
So will he or the Universities Minister now write to universities who employ the academics who signed a letter of support for Professor Miller of Bristol University, asking them what action they are taking in respect of those academics, who appear to be supporting Professor Miller’s anti-Semitism, as defined by the aforementioned IHRA?
Universities and other providers are independent institutions, responsible for their own staffing decisions and for meeting their duties under the law, regarding both freedom of expression and equality. However, the Government have been clear that we expect universities to be at the forefront of tackling anti-Semitism and ensuring that they provide a welcoming experience for all students. That is why my right honourable friend the Education Secretary wrote to providers, encouraging them to adopt the IHRA definition, as a result of which, I am pleased to say, more than 50 additional institutions have done so.
(3 years, 8 months ago)
Grand CommitteeMy Lords, I shall speak on Amendment 135 in my name, although I find myself in agreement, as is so frequently the case, with the noble Lords, Lord Tunnicliffe and Lord Stevenson of Balmacara, on their amendments, and, of course, with my noble friend Lord Holmes of Richmond, who very kindly served as my warm-up act for my amendment. With such unanimity, let me explain what this is about.
At Second Reading, the Minister might have read that I raised two issues of concern. The first was that FOS and the FCA had been overzealous and overreached themselves. As a result, they had destroyed a segment of the financial services industry, namely the SIPP industry. I was disappointed that there did not seem to be anything in this Bill dealing with that, but I am pleased to say that I have had constructive meetings with the City Minister, John Glen, and representatives of the FCA and FOS and there are further meetings ahead. I accept that this matter will not be in this Bill, but perhaps it will be dealt with at a later stage elsewhere.
The second matter that I raised was about a situation in which FOS and the FCA were not doing enough to protect consumer interests, and I had an idea that might enable them so to do. As the Minister here today was not at Second Reading, I will just remind him of the reason why I have raised this. In the summer, I received a letter in the post with a credit card in my name, which was very nice except that I had not applied for it. It arrived unsolicited. I did not think too much of it, but a few days later—in those halcyon days of last summer when one could go outdoors and talk to one’s neighbours—a neighbour mentioned to me that they had seen some slightly unsavoury-looking individual rummaging through my letterbox at the front gate. I managed to put two and two together and worked out what had happened. Someone had found my home address and date of birth—which is not difficult, I am sorry to say, because they are available at Companies House; I have since changed that, but it is generally true. Then clearly he applied for a credit card in my name and was rummaging around in the letterbox to find it and to find the PIN, which followed in the post a few days later. It was clearly an unsatisfactory situation.
I contacted people in the company concerned, which I shall not name on this occasion, and complained that it was odd that they had sent me a credit card that I had not requested. I invited them to explain why and perhaps to change their procedures. They replied that they were sorry to hear it, but as I had not lost any money, there was nothing that they could do, or chose to do. Eventually, after a few letters and emails, they sent me a form to use to complain to FOS. I could not resist, of course, so I put a complaint into FOS—and it took FOS six months to reply to the complaint. After six months, a very well-crafted letter arrived from FOS, explaining to me that it could not help me because I was not actually a customer of the credit card company concerned. I was a potential customer of the credit card company concerned, and under the FCA handbook—the FCA instructs FOS—it has no power to deal with situations in respect of potential customers.
There were audible gasps of horror at Second Reading when I explained the situation, and my noble friend Lord Agnew agreed to write to me because he, too, was surprised. He wrote to me on 9 February and said:
“As you set out in your speech, the FCA is responsible for setting the rules for what complaints the FOS are able to consider. These rules do not allow FOS to consider a complaint from someone who is not a customer or potential customer of a firm. Extending eligibility to make a complaint to the FOS about a firm that they are not a customer or a potential customer of would be a very significant expansion of the FOS’s remit, which could result in delays to other complaints being resolved. However, the FOS are able to consider complaints from people who are being pursued for a debt that is not theirs following an identity theft. Therefore, had the attempted identity theft you experienced resulted in losses, then the FOS would have been able to consider a complaint from you.”