Global IT Outage

Lord Kirkhope of Harrogate Excerpts

Thursday 25th July 2024 Lords Chamber

[Baroness Twycross (Lab)]

I will discuss my noble friend’s point with colleagues and will write back to him as soon as possible.

[Lord Kirkhope of Harrogate (Con)]

My Lords, a member of my family returning to the United States in the last few days has been very inconvenienced by what occurred. I ask the Minister to adequately look at the question of redress in any legislation that we now pursue in relation to data protection generally, and to AI for that matter. It is a vital component of the GDPR. I therefore ask her to look carefully at this and make sure that adequate redress is available across all these matters.

[Baroness Twycross (Lab)]

The Government are reviewing what happened and will implement any lessons learned as a matter of urgency. We appreciate the significant inconvenience caused to those affected, but it is a matter for individual operators. The consumer rules cover specific compensation entitlement. From my view, the essential point arising from the issues caused by CrowdStrike is the need to strengthen our resilience, which is what this Government intend to do.