NHS: Out of Hours Service

Lord Kennedy of Southwark Excerpts
Tuesday 26th March 2013

(11 years, 8 months ago)

Lords Chamber
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Asked by
Lord Kennedy of Southwark Portrait Lord Kennedy of Southwark
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To ask Her Majesty’s Government what steps they are taking to ensure high-quality out of hours GP medical care is in place.

Earl Howe Portrait The Parliamentary Under-Secretary of State, Department of Health (Earl Howe)
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My Lords, people are entitled to expect high-quality health services at any time of day or night. All out-of-hours services must be delivered according to national quality requirements, and local providers have a legal requirement to make sure that high-quality out-of-hours care is in place. If this is not happening, we expect action to be taken immediately to improve services.

Lord Kennedy of Southwark Portrait Lord Kennedy of Southwark
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The publication of the Patients Association survey and the comments from the BMA highlight that many GP practices are struggling to cope with a rising workload as resources are falling. Does the Minister agree that, with many other changes taking place across government on 1 April, we are in a dangerous and worrying period for people who find themselves in need of health and related services?