Scammers Debate

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Department: Home Office
Tuesday 15th November 2022

(1 year, 5 months ago)

Lords Chamber
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Lord Sharpe of Epsom Portrait Lord Sharpe of Epsom (Con)
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My Lords, I have already outlined some of the legislative work going on, and I am not going to unequivocally commit to doing anything in other Bills at the moment. I will go on to one other point which perhaps refers to the previous question: one of the more effective tools at the moment is Friends Against Scams, to which I referred in my opening Answer. It is run by National Trading Standards and encourages people to educate others about fraud. People sign up, do an online training course and then share it. More than 1 million people have signed up. That sort of work is very valuable.

Lord Kamall Portrait Lord Kamall (Con)
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My Lords, my noble friend has rightly said that there is quite a lot of information online if you think you have been subject to fraud. Some of those sites encourage you to report a suspicious email or text, but do not do any more than that except say that they will remove it for you. What more can we do to direct people to websites that can actually help people who feel they have been a victim of fraud?

Lord Sharpe of Epsom Portrait Lord Sharpe of Epsom (Con)
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The National Cyber Security Centre launched its suspicious email reporting service to remove harmful scams online, and it is seeing high levels of success. As of October 2022 it had taken down more than 105,000 scams across 192,000 URLs. Another thing that the Government have done is the National Economic Crime Centre’s department dedicated to ensuring consistency of messaging. I will make sure it is aware of my noble friend’s suggestion.