(2 years, 2 months ago)
Lords ChamberTo ask His Majesty’s Government what consideration they have given to the appointment of an Older Persons Commissioner for England.
My Lords, I fear I will disappoint the noble Lord, Lord Foulkes, because I must confirm that the Government have no plans to appoint an older people’s commissioner in England. The Government’s business champion for older workers, Andy Briggs, engages with business to promote the benefits of employing and retaining older workers in England. The Government are delivering a new enhanced support package for workers over the age of 50 to help them to stay in and return to work.
The Minister is right; I am really disappointed. I heard Heléna Herklots, the Welsh commissioner, speak to the National Pensioners Convention about how she seeks out ageism, tackles it and ensures that it is no longer continuing in Wales. Will the Minister at least meet a deputation consisting of representatives from this House and the other House, and the organisations concerned, so that we can persuade her that what is good enough for Wales—and indeed Northern Ireland—is also appropriate for Scotland and England?
As I hope I have proved to the noble Lord on many occasions, I am very happy to meet him and others to discuss this.
(2 years, 7 months ago)
Lords ChamberThe decision to extend the fund rests with my right honourable friend the Chancellor. Global inflationary forces are making life difficult for families. I take the point that my noble friend raises but I am assured from the Chancellor’s Statement today that we stand ready to do more as the situation evolves.
My Lords, one of the best ways of helping poorer pensioners is to increase the take-up of pension credit. What are the Government doing about the suggestions that many of us have made to increase take-up through a new campaign, including perhaps renaming the credit “pension boost” or “pension bonus” so that pensioners realise that it is theirs of right and will apply to get it?
I am always grateful to the noble Lord, Lord Foulkes, for keeping me on my toes with this; he has done an excellent job, along with other colleagues. I can tell him that we have undertaken a range of actions to raise awareness of pension credits and increase take-up. Initial internal management information suggests that new claims for pension credit in the 12 months to December 2021 were around 30% higher compared to the previous 12 months. Earlier this year, we directly targeted over 11 million pensioners with information about pension credit. We will have another awareness day, and the Minister with responsibility for pensions is working with the BBC. I can tell the noble Lord that we are doing everything we can to expand our efforts to increase take-up—but I have failed miserably in getting it rebranded.
(3 years, 2 months ago)
Lords ChamberI thank my noble friend for the time that she has given us in talking about the ideas put forward as a result of the £20 uplift being removed and other ways in which that can be mitigated. It really was a pleasure to sit down in a most positive way and discuss this. My noble friend will understand that I cannot make any commitments on that.
Let me finish. I am not able to say what might happen but the ideas that my noble friend has put forward are in the melting pot. As for in-work progression, a lot is going on and the labour market should make it really possible for people who can work to work more and earn more.
(3 years, 9 months ago)
Lords ChamberTo ask Her Majesty’s Government what action they are taking to increase the take up of Pension Credit.
The DWP continues to use available channels to promote pension credit and reach potential recipients, their families and friends. This includes using proactive press activity and social media posts to encourage older people to check whether they are eligible. The department is currently writing to over 11 million pensioners in Great Britain about the increase in their state pension from April. The accompanying leaflet highlights that an award of pension credit can provide access to other benefits, such as housing benefit or a free over-75 TV licence.
My Lords, I am grateful to the Minister, but does she recall that when we met her and the Pensions Minister last November they promised much more action on pension take-up? We still have nearly 1 million people who are entitled to pension credit but not claiming. They are now losing the TV licence as well. Please will the Minister meet again the Peers who met her before, with the BBC, Age UK and Independent Age, so that we can plan a new more dynamic and innovative take-up campaign?
I understand the noble Lord’s desire to move speedily on this and I share that desire. Following our engagement session in November, policy officials met the BBC and the director of policy then had a meeting on 17 December. This was followed by a working-level meeting with the DWP and BBC on 11 February. On 29 March, the Minister for Pensions and I will meet the BBC director-general. Of course we will meet Peers again. We are open to dialogue and, in early May, there will be a stakeholders’ meeting including people from other industries.
(3 years, 9 months ago)
Lords ChamberThe UK has different social security arrangements with different Commonwealth countries. While some bilateral agreements provide for uprating, others do not. I am very happy to meet with the noble Lord to discuss this further if it helps him.
My Lords, further to the question from the noble Baroness, Lady Altmann, last week some of us met virtually with Canadian MPs and the Minister of Seniors. He told us that a proposal had been put three months ago to the British Government that would provide some pension justice for the 125,000 British pensioners living in Canada but that they have had no reply. When will the Government respond and can the Minister assure us that it will be a positive response that will help both UK pensioners in Canada and Canadian pensioners here?
The noble Lord is as impatient as ever, and so are we, to resolve this issue. The Government received a request from Canada in November 2020 to conclude a reciprocal agreement to include indexation of pensions. We will be responding shortly.
(4 years, 2 months ago)
Lords ChamberTo ask Her Majesty’s Government what has been the increase, if any, in the uptake of Pension Credit in each of the past 12 months.
My Lords, it is too early to tell if claim numbers in the past 12 months have resulted in a net increase in the overall number of people eligible for, and in receipt of, pension credit, particularly with the scale of uncertainty surrounding the impact of Covid-19 and the changes to the over-75 free TV licence concession. The latest figures, however, show that more than 1.5 million people receive pension credit, of whom 900,000 are over 75.
My Lords, I am grateful to the Minister, but does she accept that the combined effect of the Government’s awareness campaign, online claims and the threat of losing their TV licences has resulted in fewer than 30,000 of the more than 1 million eligible non-claimants claiming? Will she and her colleagues therefore convene a meeting with the officers of the All-Party Parliamentary Group for Ageing and Older People, and most importantly of all, all the age charities, so that we can launch together a much more effective, powerful and imaginative campaign?
That is a very good suggestion and, as always, I try to be responsive and helpful, so I am going to take that back to the department and I will personally come back to the noble Lord with an answer.
(4 years, 6 months ago)
Lords ChamberI assure my noble friend and the whole House that the universal credit system has stood up well to the increased demand of 600% additional cost. I have repeated the Answer that my ministerial colleague gave in the other House. We are determined to find a fix for this. We will keep the House updated, but we will need time to consider the judgment, which was issued only last Monday.
My Lords, the Minister, who is usually very helpful on these kinds of questions, has not answered the questions put by my noble friend. If the computer system is as agile as she and her colleagues keep claiming it is, why can it not resolve this single issue quickly and give these people the justice they deserve? When will she answer the single, simple question: when will it be resolved?
I say again to the noble Lord that we are considering the judgment. We are working at pace to find a fix. The universal credit system, which has dealt with a massive increase in applicants, who have been paid, has been agile and flexible to do so. Some issues need to be overcome. They need a digital solution rather than a manual one. We have concentrated on paying people in these very difficult times, but I assure the noble Lord that a digital fix will be found as soon as it can.
(4 years, 9 months ago)
Lords ChamberI can assure the noble Baroness and the House that our work coaches receive regular training and development in respect of sanctions, and that sanctions are a last resort. Recent changes have been made to the length of sanctions and they will be used only when absolutely necessary.
My Lords, some of the people who are suffering the most are pensioners relying on the basic pension. If the coronavirus outbreak gets worse and more and more people are confined to their homes, they will have to rely on the television for information as well as for entertainment, and yet free TV licences are due to be withdrawn on 1 June. Will the Minister go back to her department with all seriousness and compassion and see whether, at the very least, the withdrawal of free TV licences can be postponed?
I can assure the noble Lord that everything I do at this Dispatch Box is done with sincerity and compassion. The point he has raised about television licences is outside my brief, but I will find somebody to talk to about it.
(4 years, 10 months ago)
Lords ChamberAgain, it is important that people understand the support that is available to them. I will go back to the policy officials and see if we cannot do something a little more robust to up the ante on the campaign.
My Lords, I congratulate the Minister on doing exactly what a Lords Minister should: listening to what Members of this House say and then taking it back to her department and asking it to consider that. Could she give some advice to those sitting around her?
I learned everything that I do at this Dispatch Box from these colleagues.