Consumer Protection: Online Ticketing

Lord Foulkes of Cumnock Excerpts

Thursday 30th June 2016 Lords Chamber

[Baroness Neville-Rolfe]

I think my noble friend’s comment shows how careful people have to be. Of course, the Euro 2016 tickets are not covered by this legislation. One of the good things in Professor Waterson’s report is a list of hints and tips to help consumers. I should not anticipate our response but I hope that the project group will move forward in that area.

[Lord Foulkes of Cumnock (Lab)]

Might the Minister look into whether we can learn from practice in other countries—Iceland, for example?

[Baroness Neville-Rolfe]

The ticketing system underpins the success of our events and our tourist events, in music as well as in sport, and I am sure the secondary sites will be a good source of tickets for Icelanders as they progress through the tournament.